Kaitlin Rutledge Email & Phone Number

· Maintain accurate records of production, shrink, sales, inventory, and weekly schedules for department· Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level· Aid in the growth of sales through effective merchandising strategies, such as setting up monthly displays, and pushing for best selling items while reducing shrink· Train and communicate to all associates the department and company policies, and recognize and motivate employees for excellent service· Perform various department functions as needed on a day-to-day basis, from decorating cakes, baking breads, closing and opening the department.

New Hartford, New York

• Ability to prioritize and multitask by shopping several orders at once accurately, and provide the best possible substitutes when requested• Recognized or differentiate the difference between all the various types of produce merchandise carried in the store, including the differences between varieties of similar classes of products• Greet all customers and provide them with assistant on request

Washington Mills, Ny

●Provided safe products to customers, increasing trust and loyalty, by maintaining a clean workenvironment●Increased sales by building customer trust, and relationships, through catering to their specific requests or questions●Managed sales floor by recording inventory and restocking only as needed, and reduced thedepartment’s shrink by maintaining an accurate record

Washington Mills, Ny

●Resolved customer complaints by analyzing their problems and proposing reasonable solutions,ensuring their continued business to the company●Enhanced the work environment by engaging and aiding coworkers, increased the retention rate of new employees●Provided services to pay bills, to purchase money orders, and to transfer money through WesternUnion, and increased revenue by making them quick and hassle-free●Coordinated communication throughout the store’s departments by directing phone calls, or takingmessages, increasing productivity and efficiency

● Designed events on campus that informs the student body about entrepreneurship opportunities on campus, and inspire them to consider entrepreneurship in the future● Networked and actively communicate with various entrepreneurs and organizations in a collaborative effort to provide a more cohesive entrepreneurship resource and network on campus

Binghamton University

● Organize professional events that enhanced knowledge and understanding of professionalism in the work environment by providing detailed and structured lessons● Delegate tasks by communicating in groups and with individuals, as well as by maintaining a detailed record of tasks. Created a team environment where individuals feel comfortably taking on more responsibilities

Binghamton University

● Currently working on a team of 6 members to implement a financial literacy program in the city of Binghamton.● Aided in creating a financial literacy curriculum to teach through a series of ten PowerPoints ● Educated 14-20 children with a team of 5 in the Binghamton area once a week at the Boys and Girls Club

Venture Accelerator Committee Member● Aided in the organization and marketing of an event on campus with 60-80 attendees in the Fall semester 2016, to bring the spirit of entrepreneurship to the student body through a series of speakers● Consulted with several start-ups companies on campus with several students

Sauquoit, Ny

● Ensured accurate financial reports by assuming responsibility for customer’s bills and calculation to reduce total loss●Directed the new hires of the responsibilities expected for the position by leading them through theprocess and answering questions to create a stronger, team-orientated staff●Created customer satisfaction by greeting customers with a positive attitude, and answering anyinquiries regarding the menu and products to enhance their experience. In consequence expanded the return rate of customers.

Bachelor’S Degree, Economics, Graduate

Activities and Societies: Phi Chi Theta Enactus

Associate’S Degree, General Studies

Activities and Societies: Phi Theta Kappa

High School

Activities and Societies: National Honor Society