Kaitlin Sweeney Email & Phone Number

Oswego, Il, Us

Chicago, Illinois, United States

• Manage license and asset management processes to optimize IT operations• Administer Microsoft Exchange Online and Active Directory environments• Oversee VMware environments to ensure stability and performance• Handle MFA (Multi-Factor Authentication) and SSO (Single Sign-On) implementations for enhanced security• Manage SSL certificate renewals to maintain secure communication channels• Conduct daily operations meetings to review and optimize IT processes• Administer Windows Server environments to ensure smooth operations• Lead Adobe admin portal management to oversee software licensing and user access• Manage vendor relationships and procurement processes to equip the organization with necessary tools and services• Coordinate training for junior staff to develop their skills in IT operations• Create detailed infrastructure diagrams for clear and effective documentation• Triage and field service requests using Zendesk to ensure timely and accurate resolutions• Collaborate closely with engineering and security teams to align IT operations with organizational goals• Engage in cross-functional collaboration within the IT division to support overall IT strategy• Provide IT support to various business units, including HR, Finance, Executive, and other divisions to meet their specific needs

Illinois, United States

● Worked with brand guidelines and typography to produce precise 3D models and designs that accurately conveyed productintricacies and specifications, resulting in 100% client understanding and approval.● Collaborated closely with manufacturing partners for product refinement and production.● Employed 3D printing & Waterjet technology for prototype development.● Created collateral materials, including gift box designs and inserts.● Developed internal documentation, training guides, and catalogs.● Assumed role of project overseer for junior designers and provided training for new employees.

Elk Grove, Il

• Optimized the design process by cutting down design time in 1 month. Faster delivery increased webbanners, brochures and infographics output.• Worked collaboratively with cross functional teams to produce articles for web pages and magazine,resulting in improved brand awareness and increased website traffic.• Produced 3D-rendered turnaround visuals for both clients and factories.• Strong motivation for continuous learning of design trends, color theory and composition of designs.• Successfully managed client proofs, resulting in a 20% increase in client satisfaction and a 15%reduction in turnaround time.

Elk Grove,Il

• Enhanced the company's online presence by creating visually appealing stock product templates,showcasing promotional material, leading to a 20% rise in customer conversions.• Utilized Adobe Creative Suite and graphic design techniques to create impactful visual identity assetsfor digital and print media.• Implemented new File Formats for prepress process, leading to a 75% increase in overall quality andconsistency of print materials.• Took and edited product photos with post-processing for the company website.

Orland Park, Il

• Managed weekly shipments of new products, ensuring proper organization and display for storepresentation.• Managed multiple projects simultaneously and effectively communicated updates to manager andteam, resulting in on-time delivery and set up of product

Bachelor Of Arts - Ba, Media Arts & Animation

Associate Of Arts (A.A.), Graphic Design

Associate Of Arts (Aa), Fine/Studio Arts, General