Collaborated with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retentionOversaw the administration of human resource programs including, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development o Implemented ClearCompany as an applicant tracking system o Transitioned from a weekly payroll to a bi-weekly payroll o Changed the 401k TPA to ADP, in effort to streamline the process for the employees o Developed a performance management cycle in ADP based on competencies o Transitioned from hardwire time clocks to ADP Time and Attendance mobile appMonitored to ensure the organization’s compliance with federal, state, and Local employment laws and regulations, and recommended best practices; reviewed and modified current policies and practices to maintain compliance

• Created a communication schedule and presentation regarding Open Enrollment• Selected to be Boston’s subject expert for a new Learning Portal, to lead the roll out locally• Review headcount with the VP of Operations on a weekly basis to evaluate hiring needs, based on an in-house forecasting tool we are 95% staffed in the warehouse and 109% staffed in transportation• Hold talent huddles with Operations hiring managers to review the new hires and to track their progress• Continuously communicating with Union Representatives regarding warnings and terminationso Collaborating with leadership to determine if grievances are granted o Played a key role in relationship building and conflict resolution between union and non-union employees• Started working the 3rd shift to determine the cause for the high turnover, created an action plan from my findingso Implemented a training system and process for the Outbound Warehouse teamo Current annual turnover 171% , December 2017 monthly turnover 13.3%• Onboard 3-10 new hires a weeko Monitoring background/MVR checks, drug screen and physicals o Holding orientations twice a week, covering company values to benefits and policies

• Advised managers on best HR practices to follow, strengthening employee relations throughout the companyo First point of contact for any behavioral, performance or safety incidents Performed non-biased internal investigations to come up with solutions to protect the employees and company Provide guidelines and processes for managers who have a poor performer to implement a PIPo Orchestrated sensitive terminations by creating a schedule of events and talking points for the managers o Designed training programs cross business united- Inside Sales, Purchasing and Operations o Managed the annual performance review process o Edited the Employee Handbook with the updated policies- i.e. Marijuana Policy, MA Sick Time, and implementing a Vacation/Sick accrual schedule• Full cycle Benefits Administration and COBRA processing. Kept abreast and informed on the Health Care Reform and making the necessary changes to stay compliant • Talent Acquisition for 11 sites nationwideo Manage/oversaw the recruiting activities ensuring we are in line with the budget o Communicated the headcount and open positions to the leadership team on a weekly basis o Conducted a salary analysis for Drivers and Warehouse Associates throughout the U.S.• Payroll Administration for 170 employees in 12 stateso Responsible for the integrity of data and processing all status changes, created an SOP for payroll to standardize and document the processo Ensure compliance with appropriate state and federal tax requirements, quarterly tax payments, unemployment taxo Monitored the distribution of required annual tax documents: W2 and 1095-C

• Responsible for the creation of all separation documents for voluntary /involuntary and group/individual terminations• Onboarded Sales new hires utilizing various HR software including Enwisen, iCIMS and Workday• Improved the ATS workflow by identifying a gap in the requisition approval process and implementing a solution • Continually provided ATS support to internal and external clients • Supported the Human Resource Business Partners through a reduction in force that affected over 700 employeeso Collaborated with legal counsel to ensure the templates were compliant and relevant o Created a standard operation procedure to adhere to for future actionso Monitored and captured the constant changes to the agreement terms

• Designed and maintained the Sales recruiting data base within Salesforce which helped to forecast future hiring • Supported five Recruiters who recruited for positions across the U.S., scheduled all internal and external interviews• Initiated the onboarding process for all Sales new hires