Compensation• Realigned company compensation, rewards, and recognitions with updated job titles and expectations based on experience and collaborations with senior leadership and new vendors.• Currently partnering with finance, accounting, and compliance on models to determine optimal commission and bonus structures for sales and recruiting professionals.• Recommended and implemented an increase from 8 to 10 paid federal holidays based on employee feedback.• Primary author of a comprehensive 2023 Salary Guide (publication below) well received by the owners and other senior leaders.Benefits▪ Completely overhauled the company’s benefits including health, dental, vision, 401(k), retail discount perks, and other personal development tools.Introduced the first PPO plan, an HSA-compatible plan with companion HSA, 401(k) with traditional and Roth options, a comprehensive vision plan, and an enhanced dental plan. Lowered overall premiums by an average of -33%.Presented options and recommendations to the owners and led the full company upgrade and transitions.Hosted detailed presentations and webinars to educate and inform all ~60 employees for open enrollment 2022. All of these updates and improvements were positively accepted by the entire team.Manage the day-to-day actions of all benefit plans and maintain audit and compliance controls to mitigate risks. Create reports for senior leaders including benchmarking, forecasting, legislative, and budgeting insights.Operational Leadership• Manage the 4-member marketing team, the 2-member finance and accounting team, and 1 HR intern. Routinely meet 1:1 to ensure they have the tools to consistently produce top quality work as well as take positive steps towards their individual professional goals.• Oversee the company’s full-cycle talent management process that includes onboarding, compensation, performance reviews, promotions, and onboarding.

At recruiterboom "we recruit recruiters" specializing in placing staffing and corporate talent professionals in the Boston area. Hiring process made easy.

Serve as a key TA partner of Health and Life Sciences, Energy and Utilities, and Consumer and Manufacturing go-to-market teams and 12 Capability services lines for 8 office locations in the U.S. and Mexico. Function as a talent acquisition subject matter expert regarding regulatory compliance, labor laws, ATS system functionality, recruiting, hiring, and onboarding best practices. Provide recommendations for strategy and process improvement on bi-weekly global talent acquisition team meetings.Accomplishments:Entrusted with operating at the level of a Talent Acquisition Program Manager by direct supervisor with increasing responsibility to manage operations for all eight US offices.Commended for excellent communication and process improvement skills while operating in a remote-based role while collaborating with global talent acquisition team members. Partnered with an Experience Hire Recruiter to design, create, and launch a new virtual candidate assessment center recruiting tool that made substantial improvements to candidate and hiring manager experiences. Selected by global talent acquisition leadership to present the new tool to leaders in the UK, Nordics, and Netherlands. Empowered the region to achieve 2020 talent acquisition goals by adapting internal communication and virtual onboarding processes once the Covid-19 pandemic began.Ensured impeccable quality and compliance while drafting contracts and other talent acquisition documentation.

Head Boston Metro temporary, contract, and permanent recruiting programs supporting HR, Legal, and Administrative industries for the staffing agency subsidiary. Improve the quality of candidates and new hires by optimizing the use of internal ATS and ERM systems along with online job boards including LinkedIn, Indeed, and Monster.

Promoted to third role with the company with earlier success in sales management roles in the Boston region. Entrusted with broad leadership over sales, operations, and HR in Boston for what became the #2 volume store in North America. Accomplishments:Improved workplace morale and performance by conducting HR trainings on diversity and inclusion, harassment and workplace safety, conflict resolution, high performance teams, and other topics.Efficiently managed the location HRIS platform to ensure proper recruiting, hiring, training, and performance management. Guided store managers through questions regarding FMLA, STD, LTD, and other benefits questions.Became a district subject matter expert in the company Workplace software after being recognized by the District Manager as a high potential HR leader.Served as a key testing team member on the implementation of a new CRM platform headed by the corporate Operations team.Translated extensive non-profit expertise to advance New England District Social Purpose programs. Served as Social Purpose/Charitable partner for Stores and second for District.

Delivered and maintained world class customer service in a high traffic, fast paced environmentGrew Men’s department sales by +31% in less than two years.Created and implemented weekly Men's focused styling events, focusing on themes such as: new pieces, complete looks, current trends in Menswear, versatility of high ticket items, wearing a core piece multiple waysTurned customers into clients by focusing on personal needs, and using a client book to track purchases, preferences, stated needs and anticipated needs for future purchasesManaged said client book of 100-125 clients with up to date contact information, purchase history, fit and sizing, color, fabric and style preferences, pending orders, gift needs, family members who also shop the brand or purchase gifts for this guest, whether guest has a store account or whether we might be able to open one in the futureUsed this client book to choose guests to forward company produced marketing materials toWas one of the top two performing sales persons in the store amongst three departments and a team of 30+Outreaching to clients on upcoming promotions, events and new product arrivals; Set up appointments with top clients and procured styles in correct sizes ahead of timeAssisted and implemented location-specific product and event marketing strategiesWas invited to represent my store at a District Men's business meeting/conference lead by the District ManagerWas invited to participate in a series of Men's styling and fit session lead by the Flagship teamDeveloped leadership skills by assisting with the on-boarding and coaching of new associatesAssisted visual manager with the product placement of the men's department

Performed general office tasks including, but not limited to: answering phones, taking messages, copying, typing, filing, faxing and photocopying.Greeted and directed visitors in person, over the phone and via email; taking special care with students exploring the major and incoming students and their families.Corresponded with current, former and prospective students regarding upcoming departmental events.Reviewed, routed and prioritized mail for department faculty and staff.Arranged and coordinated meetings and department events, including space and equipment.Worked with the Administrative Assistant to maintain an inventory of supplies and equipment; ordered supplies when necessary; put in supply orders for department faculty.Processed and maintained paperwork for supply orders, work orders, and purchase orders.Utilized basic word processing, spreadsheet, database, powerpoint computer applications; documents produced included correspondence, reports, bills, drafts, dictated notes, etc.Worked with the Administrative Assistant to design and maintain an office filling and organization system, including confidential files, reference material, archive material, manuals and purchase orders.Resolved routine questions and problems, and referred more complex issues up-line.

Prepared documents for class assignments and presentations, which included researching, proofreading, formatting, citing and copying.Supported faculty when teaching, including but not limited to preparing handouts for class, coordination audio-visual support, updating class lists, etc.Performed basic online and library research; procured books and articles from on campus library.Maintained organized and accurate electronic and paper files for faculty member.Greeted visitors on professor's behalf, answered and responded to phone calls, voicemails, faxes, and emails in a timely and professional manner.Worked in conjunction with the Department Administrative Assistant to order office and classroom supplies, request classrooms and event spaces, and create posters and other campus materials for faculty member.

Provided practical, operational, and organizational support to the director, actors, designers, stage crew and technicians throughout the production processActed as the director’s representative during performances, making sure the productions ran smoothlyWorked with the director, recorded decisions on blocking, notes for the actors, kept track of logistical and scheduling details and communicated happenings at rehearsals to the rest of the production teamWith the director, determined the scheduling of all rehearsals and made sure everyone involved is notified of rehearsal times, meetings, costume/wig fittings, and all other coaching sessionsDuring rehearsals, marked out dimensions of the set on the floor of rehearsal space; made sure rehearsal props and furnishings are available for actors; and coordinated necessary positions, movements and timing of stage crew responsibilitiesCommunicated director’s wishes to designers and crafts people; notify designers and craft people of any changes made in rehearsalOversaw entire show each time it was performedDuring performances, called all lighting, sound and set change cues, and some actors’ entrances from master prompt book