Kaitlin Simpson Email & Phone Number

Bellingham, Wa

Managed 6 product managers and their content creator teams for the WWU Marketing Program, creating, implementing, and continually improving processes for agile project management, team onboarding, cross-channel communications, and defining marketing operations vision and strategy.- Onboarded 32 members to the Integrated Marketing Communications team- Planned and hosted a Pitch Event for the content creators and client- Composed system processes for multi-channel distribution and promotion- Hosted client meetings, reporting campaign results and strategy improvements- Edited creative brief to communicate updated goals and improve creative strategies

Bellingham, Washington, United States

Developed content within a small team, outlining pre-production, production, and post-production packages to create a series of Instagram informationals and promotions for the WWU Marketing Program.

Bellingham, Washington, United States

Managed multiple brand storefronts on Amazon in the hardware and tool category, implementing SEO strategy that multiplied organic traffic and created graphics, listing detail pages, and A+ content that increased conversion rates for our clients. - Conducted keyword research and analytics for listings to boost Amazon sales overall by 160% - Composed sales and marketing campaign reports for clients and outlined areas for improvement - Implemented A/B testing to improve graphic design and listing detail pages - Launched hundreds of new listings and bundle listings for new stores - Strengthened account health of seller profile and resolved Amazon compliance issues - Worked with Amazon to resolve feed errors and improve inventory and pricing accuracy - Arranged all wholesale shipments to domestic and international clients

Chicago, Illinois

Oversaw supply chain between global suppliers and GM/Opel factories, coordinating a small team of operators, and worked with non-compliant suppliers for improvement. - Managed incoming orders and verified accuracy under contracted terms - Inspected and resolved discrepancies between suppliers and clients - Collaborated with internal teams to provide timely updates to client’s data management system - Incorporated macros and contract reference materials for increased accuracy and speed in shipment fulfilment

Bellingham, Washington

Lead warehouse operations, managing 30 employees, and implemented lean practices to cut waste and improve production lead times that increased production capacity by 566% within 6 months and secured 5 new contracts. - Oversaw production and fulfillment for several ecommerce clothing stores - Established and maintained warehouse SOPs and KPIs to improve employee performance - Coordinated with international teams to improve fulfillment and reduce customer service issues - Collaborated with WMS/ERP software engineers to create new and improve existing features

Bellingham, Washington, United States

Optimized sales in retail store, supervising a team of associates to create a positive atmosphere and build relationships with customers.- Compiled location sales data to review with owners- Created new merchandising displays and marketing- Ordered merchandise from distributors- Moved retail location to allow for more traffic and record sales

Bellingham, Washington

Maintained department success, utilizing corporate merchandising directives and deftly handling any customer service issues.- Reviewed sales reports and goals with other departments- Supervised merchandising moves and corporate planogram setups- Trained and managed rotating team of associates- Oversaw cycle counts