Kaitlin Daly Email & Phone Number

Lindenhurst, Ny, Us

- Guide identification of financial, privacy, and security risks and prepare action plans/remediation to decrease risk factors.- Act as a critical partner in the supplier on-boarding and off-boarding process.- Perform risk evaluation and assess the historical data of handled risks.- Facilitate the resolution of escalated supplier-related issues related to risk assessments, on-boarding, and decommissioning.

- Created and delivered multiple Corrective Action Plans (CAP) or Incident Disclosure Forms (IDF) by working with cross functional teams involved with the issue to discuss the cause, remediation steps, and prevention steps - Constructed & reported on risk management documentation metrics to mid-level and executive management- Reviewed SLA's on a daily and monthly basis. Populated spreadsheets monthly per client and investigate any failures. Worked with DataOps team to ensure accuracy on internal and external reporting's.- Facilitated internal and external process improvement initiatives such as Kaizens and/or Retrospectives Document that showed at least five areas of improvement which at times could save an employee multiple hours of work.

Farmingdale Ny

- Conversed with attorneys regarding cases received due to pendency orders which grant Related Services (such as Occupational Therapy, Physical Therapy, Speech Therapy, and Counseling Services) for a child- Managed relationships with 10 different law firms and up to 20 different lawyers to identify new children in need of Related Services (such as Occupational Therapy, Physical Therapy, Speech Therapy, and Counseling Services) to originate new cases and drive revenue for the agency- Reviewed information with the parents over the phone and inquired about the concerns they had regarding the needs of their child in order to identify the appropriate provider based on the information communicated- Communicated the essential needs of the child with the potential provider so that they understand and can meet the needs appropriately (times available, bilingual, gender preference, specific certification, etc.)- Recruited new Related Service providers to staff on cases utilizing an applicant tracking system and cold calling- Often resolved conflicts with providers, scheduling, and interdepartmental issues by understanding the situation, listening to the concerns of all parties involved, and come up with a resolution- Understood legal requirements from the Department of Education to continue servicing the children during an unprecedented time of quarantine – this resulted in the creation of teletherapy services

Farmingdale, New York

- Improved efficiencies through the development of a tracking system to decrease the amount of revenue lost and increased child services and revenue by 20-25%- Analyzed and cross compared data for accuracy between internal and external reporting systems- Led internal auditing efforts for roughly 600 folders in preparation for a New York State audit- Organized and prepared a report of findings and all issues that needed to be rectified by the proper person- Addressed the department in which the error occurred and implemented a system in order to prevent issues in the future- Obtained and tracked documentation that authorized the start of services- Received authorization paperwork from the District Administrator at the Department of Education and entered information into internal databases- Acted as manager/leader of the department when department manager was out for extended periods of time- Mentored the administrative assistants for this department by working with them to enhance their abilities to get a task completed

Farmingdale, New York

- Reviewed compliance documentation to ensure proper completion-Familiarized myself with all the compliance rules and regulations that a provider needed to be eligible to work for the company - Maintained and entered information into databases- Prepared documents for over 100 providers for yearly orientation- Answered phones and properly directed calls- Assisted on various projects

Melville, New York

- Educated client base of novice to more experienced climbers on how to safely climb in the gym including verbal cues- Gave tours to potential new customers and informed them about the different types of climbing and information about the facility- Built knowledge base about available equipment in order to understand customer desire and proper equipment for their need- Operated the Point of Sale system for any purchases the customers want to make- Continuously trained on new techniques and products in an effort to safely instruct participants on how to properly belay and climb

Garden City

- Played an intricate role in managing projects- Created time schedules and maintained the status of projects to make sure deadlines were met- Made any changes on InDesign that I was able to and proofread projects to make sure client changes are made

Mineola

- Obtained customer service skills by talking to everyone who walked in the store and helping them- Developed selling techniques by talking to different customers about different products- Gained insight about managers role such as inventory management

- Administered aquatic physical therapy, heat, or electrical modality treatments, such as electrical stimulation.- Conferred with physical therapy staff or others to discuss and evaluate patient information for planning, modifying, or coordinating treatment.- Instructed, motivated, safeguarded, or assisted patients practicing exercises or functional activities, under direction of medical staff.