Kaitlyn Bleakley Email and Phone Number

I apply performance data to evaluate and improve operations, target currentbusiness conditions and forecast needs as well as rotate merchandise and displays to feature new products and promotions. I manage opening and closing procedures and recommended changes to enhance efficiency of daily activities. I am the go-to for handling customer service by dealing with complaints, organizing stock and answering customer questions. I count money in drawers at beginning and end of each shift and restock, arrange and organize merchandise in front lanes to drive product sales for the coming days. I provide expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects. I am proficient in Microsoft Word, Microsoft Excel, Google Docs, Google Sheets, Google Drive, Paladin, and Quickbooks.

I collected specimens from patients for laboratory analysis for parasites, bloodanalysis and culture. I assisted veterinary surgeon in all surgeries and procedures across variety ofdomestic animals and conducted preliminary patient workups including gathering patient historyinformation, description of symptoms from owner, and documenting presentingcondition. I collected blood from jugular veins, cephalic veins, and saphenous veins forvarious blood tests and placed intravenous catheters for administration of medications and fluids. I also regularly administered intravenous, intramuscular, subcutaneous, and oral medications toanimals in treatment on regular, scheduled basis and documented any changes incondition. I monitored up to twelve animals in post-operative care unit for anesthesia recovery, vital signs and activity levels. I prepared surgical instrument packs and drapes for the next day in sterile environments by processing in an autoclave under high pressure and high temperature conditions. I followed all pet care instructions, including dietary needs and medication regimens. I cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment. In addition, I provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.