Kaitlyn Fallon Email and Phone Number

• Coordinated pre-operative scheduling for bariatric candidates including information session, consultation, nutrition, psychology, anesthesiology and surgical appointments. • Acted as liaison for multiple departments including interpreter services, admitting, radiology, hematology, cardiology, nutrition, medical records, and preoperative evaluation departments to facilitate various appointments for patients.• Drafted wide range of written materials for surgeon and bariatric group.• Drafted medical necessity letters for prior approval from insurance for elective surgeries.• Organized submission of paperwork for clinical certification and credentials for surgeon. • Managed editing and distribution of outpatient clinical notes.• Managed pre and post-operative spreadsheets for patient tracking for ACS compliance.• Managed referrals and prior-authorizations for appointments, radiology procedures and surgeries.• Managed patients’ applications for temporary disability.• Participated in panel interviewing for practice specialist positions.• Organized and submitted paperwork official credentials for surgeon, including the American Board of Surgery, DEA, ASMBS, American College of Surgeons, Faulkner and Brigham & Women’s Hospital..• Cooperated with multiple departments including interpreter services, admitting, radiology, hematology, cardiology, nutrition, medical records, and preoperative evaluation departments.• Assisted surgeon with scheduling surgical, radiology, nutrition, cardiovascular, and endoscopic appointments in weekly outpatient clinics.• Assisted patients in applying for temporary disability postoperatively.

• Oversaw clinic operations of outpatient practices with over 25 surgeons including oncology, colon-rectal, bariatric, burn and trauma, endocrine and minimally invasive surgeons.• Managed taking co-payments and processing submission to BWPO for myself and four coworkers.• Managed front desk email accounts to coordinate add-on patients and schedules.• Acted as liaison between surgeons to inform patients of delays and outpatient clinic updates.• Recruited patients to sign up for new Partners email service initiative.

• Provided full time child care for two girls, aged 2 and 4.• Managed attendance for extracurricular activities including weekly ballet lessons, soccer, nature groups, music class, play dates and swimming lessons.• Researched age appropriate learning activities and local events for children.

- Regulated campus operator service, answering and routing calls with multiple online directories.- Addressed customer questions about university website, automated service and campus events.- Evaluated peer-to-peer (P2P) file-sharing applications that did not have piracy concerns, to solve University’s problem with illegal downloading and lawsuits.