Kaitlyn Brown, Mba Email & Phone Number

• Human Resources – Act as a liaison between the organization and external benefit providers and vendors, arrange and manage open enrollment activities, develop and support the performance management system, administer performance appraisal cycle, complete onboarding and offboarding processes, create and administer HR trainings, answer frequently asked questions from applicants and employees relative to standard policies, mitigate employee relation issues• Contracts – Develop, evaluate, and execute contracts on behalf of the organization, ensure the organization remains in compliance with terms set forth within the contracts, establish and monitor subcontracts, as well as establishing relationships with subcontractors, assure that both parties are complicit with the terms of the contract, create and deliver monthly status reports to clients, attend kick-off meetings for new contract awards, regularly meet with client to ensure needs are being met, prepare and manage teaming agreements, cultivate relationships with HBCU’s and engage in their professional development initiatives• Accounting – Review monthly invoices, assist with A/R and A/P actions, ensure payment is remitted for corporate accounts, create and submit expense reports, track contract funds, work closely with senior accountants and executive leadership to aid in accounting processes• Quality Management – Prepare for the ISO 9001 audit and the CMMI 2.0 appraisal, review, revise, and write policy according to organizational and quality standards, track key performance indicators, ensure artifacts are up-to-date, schedule audits and appraisals, develop, evaluate, and track corrective and preventive actions, coordinate and administer monthly management review meetings• Information Technology - create and provision O365 accounts, manage distribution lists, manage and maintain Adobe, Spanning, and Jump Cloud licenses, troubleshoot various issues

• Human Resources – Act as a liaison between the organization and external benefit providers and vendors, arrange and manage open enrollment activities, develop and support the performance management system, administer performance appraisal cycle, complete onboarding and offboarding processes, create and administer HR trainings, answer frequently asked questions from applicants and employees relative to standard policies, mitigate employee relation issues• Contracts – Develop, evaluate, and execute contracts on behalf of the organization, ensure the organization remains in compliance with terms set forth within the contracts, establish and monitor subcontracts, as well as establishing relationships with subcontractors, assure that both parties are complicit with the terms of the contract, create and deliver monthly status reports to clients, attend kick-off meetings for new contract awards, regularly meet with client to ensure needs are being met, prepare and manage teaming agreements, cultivate relationships with HBCU’s and engage in their professional development initiatives• Accounting – Review monthly invoices, assist with A/R and A/P actions, ensure payment is remitted for corporate accounts, create and submit expense reports, track contract funds, work closely with senior accountants and executive leadership to aid in accounting processes• Quality Management – Prepare for the ISO 9001 audit and the CMMI 2.0 appraisal, review, revise, and write policy according to organizational and quality standards, track key performance indicators, ensure artifacts are up-to-date, schedule audits and appraisals, develop, evaluate, and track corrective and preventive actions, coordinate and administer monthly management review meetings• Information Technology - create and provision O365 accounts, manage distribution lists, manage and maintain Adobe, Spanning, and Jump Cloud licenses, troubleshoot various issues

Frederick, Maryland

Triage patients and took vitals for the physicians, assisted physicians during examinations, cleaned wounds, and applied necessary medical supplies, performed basic laboratory tests, acquired samples, and sent them to the appropriate lab, conducted EKG’s, gave injections, and provided breathing treatments, and managed to register patients in a timely manner, while inputting data to create and update charts

Frederick, Maryland

Maintained accurate and up-to-date human resource files, records, and documentation, answered frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc., referred more complex questions to appropriate senior-level management, maintained the integrity and confidentiality of human resource files and records, performed periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately, provides clerical support to the HR department, conducted new hire orientations, assisted with offboarding processes, assisted with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties

Frederick, Maryland

Monitored and analyzed patient and insurance aging reports, organized and managed accounts receivable, prepared and submitted claims, while disputing outstanding claims, issued invoices and explained patient balances, and negotiated payment agreements with patients

Towson, Maryland

Coordinated in-person and phone consultations for clients with the Attorney, created and developed trusts for clients and incorporating their wants and needs into the legal document, conducted signing meetings and notarized their documents, and informed clients of services and support available to them

- Took on leadership as customer conflicts were resolved - Create guest reservations in a fast paced setting - Communicated and coordinated with other properties - Secretarial duties, such as collecting payments, mastering the software, providing high end customer service- Supervising the Front Office during specified times- Assisted the group manager with group sales

Germantown, Maryland

- I assisted the foreign travel department with putting together travel portfolios- I arranged files and converted them to digital- I completed payroll

Master Of Business Administration - Mba, Industrial And Organizational Psychology

Graduate Certificate, Life Coaching

Bachelor Of Science - Bs, Psychology

Activities and Societies: Leadership