Kaitlyn Mesick Email and Phone Number

• Responsible for day to day operations of a 70+ capacity dog daycare and boarding facility• Have a team of 8-10 employees, directly responsible for training, coaching, and resolving HR issues• Establish and maintain customer relations, resolve any customer complaints• Responsible for setting appointments and billing and invoicing• Maintain myself as pack leader for 20-30 small and large dogs• Trained in Dog CPR and behavior (via Fetchfind.com)

Work on multiple products regarding healthcare data aggregation- Responsible for attaining weekly metric quantity and quality goals- Ensure data returned to customer was accurate and up to date- Utilized research skills to determine healthcare fraud- Handled sensitive information regarding individuals - Extensive Data Entry- Calling Health Boards to attain information

Plan and prepare patient meals - Educate patients with restrictive diets - Responsible for leading a team to ensure great customer service - Document patient and supplement flow - Extensive Data Entry - Filing

Train and lead a team of 8-10 for a summer destination - Prepare daily comprehensive report - Assisted opening of two new locations - Work with managers to achieve daily labor goals - Take inventory and order supplies as needed - Handled cash and credit transactions

Directly supervise 2-8 employees daily - Work with manager to achieve daily sale and labor goals - Run reports and check employees out - Take orders and serve food in timely manner - Barista

Keyholder - Directly managed 4-10 employees in FOH and BOH each shift - Opened/closed restaurant - Ran reports and wrote up daily summaries - Prepared schedules - Counted and balanced till and safe - Handled cash and credit transactions - Light prepping and cooking duties - Provided customer service- Answered multi-line phone system in quick and courteous manner

Grocer and retail cashier - Handled cash and credit transactions - Counted and balanced till before and after each shift - Provided customer service - Light stocking duties