Daily care of dogs including feeding, cleaning up after, grooming, and supervising play. Certified in Pet First Aid & CPR. Manage all staff members and effectively communicate to both front and back staff. Delegate tasks and manage time. Customer service including making reservations, scheduling new dogs, answering phones and emails, and handling complaints. Handling money, making change, processing refunds, and balancing the drawer at the end of the night. Assisting with marketing with events, Facebook, Instagram, and the monthly newsletter.

Customer service associate who managed my own department and ensure it was clean and fully stocked. Helped customers find products quickly and easily. Able to process special orders and ensure they were done accurately and to the customer's satisfaction. Register skills (ringing customers up, making change, processing refunds, and balancing the drawer). Handling deliveries of special orders and new merchandise, unloading trucks, and organizing those new products.

Certified baker who was able to successfully complete entire bakes every night (including special orders and customer orders). Often working alone, I was able to multi-task in order to get all of the product baked. Completed weekly orders for new product and also unloaded the trucks. Put new stock away and always rotated food stock in order to keep everything fresh. Utilized food safety to ensure no cross contamination took place.