Kaitlyn Thomas Email & Phone Number

Data Handling and Movement: Assist in the extraction, transformation, and loading (ETL) of data across different systems.SQL Querying: Write and optimize SQL queries to manage and retrieve data efficiently.Collaboration: Work closely with team members and other departments to understand data requirements and deliver solutions.Learning and Development.

• The TrueCoders training program is a project and lecture-based training program that aims to fill the growing need for data science and software development jobs in Alabama. Projects include multiple personal and.
• Over 300 hours of intensive, project-based training in programming languages and other technical skills, such as C#,.NET Core, SQL, Git, ASP.NET MVC, HTML, CSS, and JavaScript.
• These skills were developed by building multiple C# and SQL projects
• C# and SQL Projects were tracked using Git and GitHub for source control.

Nashville, Tennessee, United States

• Coordinated with application teams to successfully create and implement 100+ databases, ensuring optimal functionality within SQL Server and seamless integration with key business applications.
• Managed access and permissions for 300+ users, global groups, and service accounts, adhering to Cigna's security standards and policies. Leveraged ServiceNow to address support tickets initiated by these users.
• Led migration of 30+ databases to SQL 2019 servers, yielding a 15% performance boost and ensuring ongoing regulatory compliance and support.
• Optimized performance tuning during performance volume stress testing (PVS), strategically preparing databases for a smooth transition from the PVS environment to the production environment.
• Deleted over 1000+ unused databases and decommissioned 50+ servers, freeing up a terabyte of space on SQL Servers without incident.
• Collaborated with the documentation team to create and update 15+ process documents, enhancing the team's operational efficiency.

Nashville, Tennessee, United States

• Analyzed business processes, including gathering specifications and assurance testing, contributing to projects for HL7 data exchanges throughout the software development lifecycle.
• Facilitated seamless integration of applications, including managing HL7 integration activities for trading partners.
• Analyzed system interfaces and dependencies, collaborating with development teams to align with business requirements.
• Extracted and analyzed data from diverse sources, creating reports and dashboards with key performance indicators (KPIs) for management decision-making.
• Developed test plans and executed test cases, resulting in a 15% reduction in post-release defects.
• Coordinated and facilitated team scrum ceremonies, communicating with team members, developers, and the product owner.

Birmingham, Alabama Area

• Executed projects and developed applications in C#.
• Contributed to a 20% increase in application efficiency, reducing user query response time by 15% and improving throughput by 200 transactions per hour using C# for critical Trading Floor applications.
• Designed and implemented a SQL and C# interactive dashboard, reducing record access and analysis time by 30% and enabling simultaneous interaction with up to 500 records.
• Generated accurate reports with Report Builder, improving report accuracy by 25% and streamlining the identification process for over 100 users with SSRS subscriptions.
• Updated and expanded documentation for existing applications, reducing issue resolution time by 30% and documenting 50 additional features and functionalities.

Tuscaloosa, Alabama Area

-Assist senior level manager with various technical tasks that range in between 4 of the on-campus libraries-Followed a ticketing system, solving various technical difficulties reported from staff and students.-Installed software for faculty and staff members-Installed PC and MAC computers for students use in library-Replaced faulty equipment based on.

Birmingham, Alabama

• Assisted BAA IT network, communications, marketing technicians / personnel with a host of different task to include:
• Replaced faulty fiber module in IDF (Intermediate Distribution Facility) from production computing environment
• Assisted with installation of new facial recognition hardware / software which will aid Federal, State and local officials in their quest to keep our environment secure.
• Rebooted the airway lighting processor located in the Air traffic control tower.
• Entered the IDF to switch the airport kiosks from Wi-Fi to the FIDS (Flight Information Display System) networko Used Remote desktop tool to verify change successful

Tuscaloosa, Alabama

• Stellar performance in providing technical assistance/problem resolution for (faculty, students and staff) with an assortment of issues on a part-time basis to include:
• Solved an issue with client laptop that was exhibiting odd behavior by installing virus protection software
• Solved issue with installation and configuration of web cam
• Initially accompanied senior analyst to client location to provide assistance and later began taking trouble calls solo to provide corrective solutions
• Gained value technical troubleshooting experience during hands on problem resolution which in turn allowed the client to return to productivity
• Determined a faulty keyboard was the problem for one of department heads and replaced it

Birmingham, Alabama Area

• Goal: Performed all tasks at high level and add value during the internshipMy Contribution:
• Studied the various phases of the water treatment life cycle
• Participated in the several restoration projects during the program

Education record

Master'S Degree, Management Information Systems, 4.0

Bs In Commerce And Business Administration, Management Information Systems, General, 4.0

Activities and Societies: Delta Sigma Pi, Business Fraternity Women in Technology

Education record

Bachelor'S Degree, Management Information Systems, General