-Provided prompt, accurate, cost-effective service by responding to inquiries from existing policyholders and the general public -Met customer service goals and assist with marketing goals as directed by the agent -Provided service regarding insurance availability, eligibility, coverage’s, policy changes, transfers, billing clarification, and payment plans and procedures

-Built valuable business and leadership skills-Learned how to run a successful business and acquired highly marketable skills in management -Developed skills to manage a fleet of vehicles, take care of customers, developed marketing strategies, and built relationships with customers

-Executed promotional and fan engagement efforts-Coordinated in-game entertainment initiatives-Gained knowledge and increased understanding of advanced marketing and promotional planning by working with a Division One athletics department

-Provided exceptional customer service to 200-500 customers per shift-Informed customers about all the latest sales, marketing campaigns, and special offerings at the store-Regularly ensured all shelves and displays were properly stocked in a neat and orderly fashion