Kaitlyn Dillon Email & Phone Number

Federal Way, Washington, United States

Seattle, Washington, United States

- Managed programming and administrative aspects of homeless shelter for individuals with HIV including ensuring adequate supplies, monitoring the security of the facility, submitting work orders, and adding/adjusting sleeping arrangements as necessary. - Interviewed, trained, managed, and mentored multidisciplinary team of 25+ for shelter operations and ensured that all staff were in compliance with healthcare guidelines and all company protocols and trainings. - Complied with company policies, objectives, and communication goals and ensured that all emergency procedures were updated. - Served as liaison between engineering, nursing, finance and administrative departments to best meet client needs through annual strategic planning, monthly manager meetings, and day-to-day interactions. - Updated and implemented shelter policy regarding health safety precautions and capacity restrictions as COVID-19 precautions change. - Demonstrated effective decision-making skills and served as acting Manager on all shifts.

Seattle, Washington, United States

Iowa City, Iowa Area

- Partner with other professional organizations to develop individual and group behavioral health programs for individuals in permanent supportive housing and other Shelter House programs.- Create capacity by building a program that uses Peer Support Specialists to provide ongoing mentoring and services to support people on their journey to recovery from the trauma of a housing crisis.- Research and assess permanent supportive housing programs that are local, statewide, and nationwide to give recommendation for the agency to plan a new program that meets the needs of the community and is sustainable.- Coordinate VISTA Days of Service, designated VISTA events, and other service projects among theShelter House VISTA team, volunteers, staff, and clients.

Iowa City, Iowa Area

Assistant retail store manager - guest experience;- Facilitate, manage and oversee daily shift operation processes with proper delegation of company training and operational tools including staff training, retention, staff mentoring and promoting efficient operational performance of subordinates to allow for optimal Guest experience. - Additionally, monitoring retail store security, cash handling while working to increase overall retail store profitability with increased average sales performance while practicing effective cost controls.

Iowa City, Iowa Area

As Student Equipment Manager, it was my responsibility to wash, dry, fold, and maintain individual team uniforms for practice as well as competition for twelve different D1 athletic teams.

Pella, Iowa

I was one of several ambassadors who solicited donations from Central College alumni and sponsors. I utilized online credit card payment software and used a wide variety of written and verbal communication and diplomatic skills to fundraise for the Central College scholarship philanthropy.

Master Of Science - Ms, Nonprofit Management

Bachelor'S Degree, Business Values And Ethics

Diploma