Kaitlyn D'Lima Email & Phone Number

Greater Toronto Area, Canada

• Responsible for Teknion’s sustainable furniture decommissioning service, including consulting, refining scope-of-work, proposal development, project management, vendor payments and metrics reporting.
• Primary point of contact with clients, Teknion sales reps and dealers.

• Conducted competitor analysis for online software business to support their path to carbon neutrality.
• Presented competitor analysis alongside the director of YellowYellow to client company.
• Authored blog post educating readers on the emergence of climate anxiety.
• Supported content creation for the firm website.

• Assisted six professors, supporting the execution of several sustainability course modules (Sustainability Consumption, International Relations, Environmental Activism, Transformative Politics for Sustainability.
• Guided professors in the refinement and delivery of the modules to increase participant engagement and program attendance rates.

Mississauga, Ontario, Canada

• Sustainability Change Program
• Worked with the Sustainability Office to create and launch an internal engagement program for students, staff, librarians, and faculty to participate in sustainability initiatives and become advocates within their.
• Collaborate with residence staff and student groups to prepare and coordinate events that promote sustainability practices and awareness during Orientation WeekMarketing and Engagement
• Cultivated partnerships with departments across the university to advance sustainability initiatives, including organizing sustainable events such as Campus Clean-Ups and Orientation Week.
• Assisted in launching the Waste Ambassadors Program to promote peer-to-peer learning about waste management practices.

• Lead Bell and Virgin mobile take to market execution prime for a multi-million dollar capital project of Personalized Selling and the OMNI program. Supporting all aspects from training to communications, marketing to.
• Created foundational training materials to support all levels, from front line reps to Vice-Presidents with understanding the new processes associated with the project launches. Hosted training sessions to support the.
• Supported the environmental coordinator on increasing awareness of Bell Mobility’s sustainable initiatives to over 3000 front-line employees across the company. Coordinated a new process to gather sustainable news.

• Implemented a program that allowed the company an opportunity to save $500K a year in cost savings. Conducted 50 store visits and hosted numerous interviews to understand the problem from a store level and worked.
• Supported a $5 million-dollar capital program launch for Bell, Virgin and Lucky retail stores providing them the ability to ship products from the warehouse to customer’s homes. Built the marketing plan, pilot and.
• Organized a volunteering opportunity for our team of 10 to work with JA Central to spend half a day teaching middle school students about economics, personal budgeting and interviewing skills as a way to give back to.

• Assisted the LDP team with the entire recruitment process of 60 summer interns. Connected with 100+ candidates during the hiring process and always aimed to provide a very memorable experience for each during this.
• Brought forth new ideas to increase alumni engagement with the grad program. Implemented alumni recognition awards to help retain interest and increase advocacy for the grad program.
• Strategized and executed a new process in the program to strengthen the grad consulting project recommendations before presenting to Field Ops executives. Executive recognition received that the grad consulting.

Save Max Sports Centre

• Responsible for hiring and training over 200 volunteers to support the various programs held at the sports complex over the 2 years. Resulted in increased supervision support available for each program, higher safety.

The Brampton Soccer Centre

• Instructed the Soccer Skills and Drills program for children between the ages of 3-13.
• Coached the participants to support the development of technical skills and enhanced their knowledge about the game.
• Implemented tailored training techniques to support and enhance varying levels of participants' skill sets.

• Completed an intense summer internship in the Consumer Markets and Media Intern program.
• Worked on a 3-month-long consulting project with a diverse team of 9 interns from 4 different universities.
• The project required an identification of opportunities to improve the customer experience of satellite TV customers.
• Worked as an effective team member to analyze data, listen to calls, consult the corporate employees and devise recommendations, one of which was implemented before the end of the internship.
• Presented these recommendations as a group to the Executive Vice-President of Customer Operations.
• Enjoyed the opportunity to volunteer with Second Harvest and the Centre for Addiction and Mental Health during the intern program which led to memorable highlights of giving back to the community during the internship.

Master Of Science In Sustainability Management, Sustainability Management

Core courses: • Principles of Sustainability Management • Environmental & Ecosystem Science • Decision-Making for Sustainability.

Management Specialist

Activities and Societies: • President of the Student Management Association | Recipient of the Academic Society of the Year Award.