Kaitlyn Fortin

Kaitlyn Fortin Email and Phone Number

Head of Product at Engage121 @ Engage121
norwalk, connecticut, united states
Kaitlyn Fortin's Location
Norwalk, Connecticut, United States, United States
Kaitlyn Fortin's Contact Details

Kaitlyn Fortin work email

Kaitlyn Fortin personal email

n/a

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About Kaitlyn Fortin

Experienced Marketing Manager with a demonstrated history of working in the computer software industry. Skilled in Nonprofit Organizations, Mock Interviews, Microsoft Word, Sales, and Communication. Strong marketing professional with a Bachelor of Arts focused in Psychology from University of Connecticut.

Kaitlyn Fortin's Current Company Details
Engage121

Engage121

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Head of Product at Engage121
norwalk, connecticut, united states
Website:
engage121.com
Employees:
27
Kaitlyn Fortin Work Experience Details
  • Engage121
    Head Of Product
    Engage121 Feb 2022 - Present
    Norwalk, Connecticut, United States
    • Lead the design, development, and implementation of innovative software solutions, ensuring alignment with customer needs and market trends.• Spearheaded the creation and successful launch of Engage121’s first Shopify Store App, optimizing user experience and enhancing e-commerce capabilities.• Worked closely with clients and client service teams to ensure we meet client needs, driving high customer satisfaction and retention. • Implemented customer feedback to continuously enhance software performance and user satisfaction, driving iterative improvements.• Collaborated with the tech team to QA software bugs, minimizing their impact on customer experience and ensuring high-quality product releases.• Oversee the development of a comprehensive advertising system for a major client, enabling seamless monitoring and management of large-scale Facebook and Google ad campaigns.• Analyzed advertising data to make informed decisions on ad performance, continuously improving campaign results through data-driven optimizations.• Oversee the strategic rollout of a Google Advertising platform across the client base, resulting in increased adoption and campaign success.
  • Engage121
    Product Manager
    Engage121 Nov 2015 - Feb 2022
    Norwalk, Ct
    • Managed social media pages for multiple clients across diverse industries, ensuring consistent brand messaging and engagement.• Scheduled and curated daily content for platforms including Facebook, LinkedIn, Twitter, and Google+, optimizing reach and audience interaction.• Executed and monitored Facebook ad campaigns, driving brand awareness and lead generation.• Managed online reviews and social interactions on platforms like Facebook, Yelp, and Google+ Local, responding promptly and escalating issues as needed.• Ran successful Facebook campaigns such as trivia sweepstakes, photo contests, email collectors, and coupon promotions, increasing engagement and conversions.
  • Engage121
    Account Director, Sma Client Services
    Engage121 May 2015 - Nov 2015
    Norwalk, Ct
    • Provided comprehensive support for users of the enterprise application, addressing technical issues and user inquiries.• Trained clients on effective use of the application, ensuring a smooth onboarding process and maximizing adoption.• Problem-solved and troubleshot to quickly resolve client issues, offering tailored solutions to meet their needs.• Delivered timely and accurate analysis and reports, supporting client decision-making and performance tracking.• Collaborated with cross-functional teams to ensure optimal client satisfaction and service delivery.
  • Ability Beyond
    Assistant Career Development Program Manager
    Ability Beyond Sep 2014 - Apr 2015
    Norwalk, Ct
    • Assist the Career Development Program Manager with the management of the assigned area, and in the absence of the Career Development Program Manager assumes supervisory responsibilities.• Develop and maintain relationships with local and national businesses in order to continuously meet their staffing needs. • Utilize and maintain CRM database to organize business to business contacts.• Monitors documentation quality across departments.• Utilize and apply skills in Psychology to connect with clients and understand their specific needs to best meet their objectives.• Collaborate with employers to implement reasonable accommodations for clients placed on site in accordance with the Americans with Disabilities Act.
  • Ability Beyond
    Employment Specialist
    Ability Beyond Oct 2011 - Sep 2014
    Norwalk, Ct
    • Develop and maintain relationships with local and national businesses through practiced job developing skills.• Assist individuals with a diverse range of abilities to obtain competitive employment in their field of interest.• Utilize and maintain CRM software and database to organize business to business contacts.• Instruct clients on proper interviewing skills.• Train individuals through job coaching while on the job by providing support and supervision to the individuals in order to maintain employment.
  • Hometown Liquors
    Web Designer/ Sales Manager
    Hometown Liquors May 2010 - Oct 2013
    New Milford, Ct
    • Balance the money in the cash registers at the end of the shift.• Create an Excel Spreadsheet to manage the stores stock and track orders.• Develop company website to increase publicity and foot traffic in store therefore increasing sales.• Manage company Facebook page to better connect to customers.
  • University Of Connecticut
    Website Manager- Uconn Marching Band
    University Of Connecticut Aug 2008 - May 2011
    Storrs, Ct
    • Transfer previous website from iWeb to Dreamweaver utilizing advanced HTML, CSS and Javascript skills.• Utilize Filemaker Pro to create new database comprised of current students as well as alumni.• Supervise the training of new office workers in learning the functions of the office.• Assist in a variety of other departments during staffing shortages.
  • University Of Connecticut
    Note Taker- Center For Students With Disabilities
    University Of Connecticut Nov 2010 - Feb 2011
    Storrs, Ct
    • Took detailed notes during class for students diagnosed with disabilities. • Uploaded notes to an online server in a timely manner for access by disabled students.
  • University Of Connecticut
    Freshman Orientation Leader
    University Of Connecticut Jan 2009 - Jul 2009
    Storrs, Ct
    • Helped incoming freshman to the University of Connecticut become better prepared for attending the University in the fall.• Gave tours of the University to incoming students and answered any related questions.• Effectively taught incoming freshman about getting acquainted with the technology of the University.
  • University Of Connecticut
    Daycare Provider- Child Daycare Labs
    University Of Connecticut Jan 2008 - May 2008
    Storrs, Ct
    • Worked in Preschool room with children ranging from 3-6 years of age.• Coordinated their activities for the day.• Helped the children develop their social skills.
  • University Of Connecticut
    Lab Monitor - Engineering Department
    University Of Connecticut Sep 2007 - Dec 2007
    Storrs, Ct
    • Monitored computer labs to assist students with technical difficulties when using the computers.
  • Friendly'S Ice Cream, Llc
    Hostess/Waitress/Cashier
    Friendly'S Ice Cream, Llc Apr 2006 - Apr 2007
    New Milford, Ct
    • Greeted and seated customers in a friendly manner as they entered the dining facilities• Took orders inputting them into a computer system and served customers once their order was complete.• Handled the exchange of money

Kaitlyn Fortin Skills

Public Speaking Content Management Resume Writing Social Media Html Css Photoshop Communication Microsoft Office Microsoft Excel Community Outreach Customer Service Teaching Job Coaching Access Social Services Powerpoint Mock Interviews Microsoft Word Time Management Social Networking Adobe Creative Suite Job Search Strategies Cover Letters Grant Writing Fundraising Spss Computer Literate Job Seeking Job Search Support Presentations Microsoft Powerpoint Dreamweaver Nonprofits Management Sales Microsoft Access

Kaitlyn Fortin Education Details

Frequently Asked Questions about Kaitlyn Fortin

What company does Kaitlyn Fortin work for?

Kaitlyn Fortin works for Engage121

What is Kaitlyn Fortin's role at the current company?

Kaitlyn Fortin's current role is Head of Product at Engage121.

What is Kaitlyn Fortin's email address?

Kaitlyn Fortin's email address is kp****@****121.com

What is Kaitlyn Fortin's direct phone number?

Kaitlyn Fortin's direct phone number is +120378*****

What schools did Kaitlyn Fortin attend?

Kaitlyn Fortin attended University Of Connecticut, Danbury High School.

What are some of Kaitlyn Fortin's interests?

Kaitlyn Fortin has interest in Web Design, Pep Band, Tuba, Reading, Marching Band, Running, Graphic Design.

What skills is Kaitlyn Fortin known for?

Kaitlyn Fortin has skills like Public Speaking, Content Management, Resume Writing, Social Media, Html, Css, Photoshop, Communication, Microsoft Office, Microsoft Excel, Community Outreach, Customer Service.

Who are Kaitlyn Fortin's colleagues?

Kaitlyn Fortin's colleagues are Hope Salley, Nicole Falkowski, Engaging Mike, Emp Eng, Deborah Strumpf, Greg Stewart-Enr, Desire Onyebuchi.

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