Kaitlyn Freeman Email & Phone Number

Winston Salem, North Carolina/Clemmons

Wilmington, North Carolina

Managed day to day operationsAchieved human resource goals by recruiting, training, evaluating, disciplining, and periodically assessing employee compensationKept track of daily finances including cash on hand, transaction receipts, and payrollOversaw 20+ employees

Wilmington, Nc

Experience in Conventional, VA, FHA, and USDA loansSet up and organized files to move forward to processingWorked with Encompass mortgage processing programCollaborated with clients to collect all necessary documents in order to process and close their mortgage loanCommunicated with borrower’s current and prior employers for written and verbal employment verificationsReached out to landlords to verify borrower’s rental amount and historyOrdered flood certifications, fraud guard, and verified social security numbers of clientsSent requests for tax transcripts, title, hazard insurance, and master policiesCorresponded with all parties involved including attorneys, insurance agents, HOA companies, employers, and landlordsPre-processed files for up to seven loan officers

Wilmington, North Carolina Area

Practiced suggestive selling in order to increase nightly sales and reach goals from the year priorCreated a loyal customer base through development of customer relationsAssisted in managing sales and end of night financial reportsCreated a marketing plan for the volleyball facility, catering and restaurant by designing brochures to explain league cost, team building opportunities, catering menu prices, and then distributing them to other local businessesDelegated staff duties (Ex: set up and break down of events, restaurant and volleyball opening and closing duties, cleaning, and bar/restaurant inventory)Helped with monthly liquor inventory and decisions on new products to try or old products to eliminate

Planned, coordinated, and supervised events such as weddings, company parties, member parties, community events, etc with up to 400+ peopleAssessed, improved, and implemented floor plans utilizing PartyCAD 3D event design softwareHeld consultations with members in charge of each event to make design, decoration, and budget decisions for each event contractCollaborate with food and beverage department, events department, and membership board Ability to work with others in high stress, fast-paced, environmentCollaborated with outside vendors such as Party Suppliers and L & L Tent and Party RentalsCreated and designed menus based on member wants and budgetProcessed, checked, and reported on client requestsProduced invoices pre- and post-event, updating and editing as needed