Kaitlyn Hickmann Email & Phone Number

Boulder, Colorado, United States

• Writes high-level communications for the NSF NCAR Director, including talking points, emails, remarks,and presentations that connect the value and mission of NSF NCAR to individual projects and events• Consults subject matter experts, including Earth systems scientists, senior leaders, staff, and externalcommunity members, to ensure communications will resonate with target audience• Maintains strong relationships with stakeholders — including NSF NCAR lab directors — on high-profileprojects by balancing competing viewpoints, providing strategic guidance, and elevating concerns• Manages and tracks the status of competing priorities to ensure communications goals are met

Denver, Colorado, United States

• Wrote website copy, emails, case studies, and blog posts for companies spanning a variety of industries• Established trust with senior leaders quickly by listening reflexively, sharing strategic insights and bestpractices, and translating often complex guidance into concise, compelling stories and messages• Edited and proofread copy for clarity, readability, punctuation, spelling, syntax, grammar, and brand voice• Conducted voice of customer research to ensure each piece of copy would motivate a target audience

Denver, Colorado, United States

• Communicated medical information, options, and instructions with patients in clear, empathetic language, checked for understanding, and counseled patients through medical decisions while remaining impartial• Provided quality, empathetic care and handled patients’ stories with sensitivity and discretion• Spearheaded the development of a patient-facing resource on pronoun usage that was widely adopted

Greater Denver Area

• Built and produced all content for Wix website• Planned communications strategy, and implemented branding, marketing, and development goals to successfully attract new clients• Prioritized customer experience above all else and built positive relationships with clients• Shot photos using DSLR camera, edited photos using Adobe Lightroom and Photoshop, and delivered photos to clients in a timely manner

Greater Denver Area

• Recruited, organized, supported, and built community among Mental Health Colorado's statewide network of advocates, called the Brain Wave• Championed mental health & healthcare accessibility across the lifespan for all Coloradans• Communicated Mental Health Colorado’s policy goals to Brain Wave members; connected Brain Wave members with advocacy and volunteer opportunities based on their areas of passion, interest, and expertise• Managed all communication to Brain Wave using email, phone, or face-to-face meetings• Planned and facilitated monthly trainings/webinars for Brain Wave members and other trainings as needed• Managed Brain Wave retention and engagement strategies; tracked progress toward short term and long-term goals• Worked to overcome barriers and challenges for Brain Wave representation from frontier and rural areas of Colorado, as well as from minority groups in Colorado• Organized Brain Wave data for use in reports and grant applications. Tracked trends in engagement and growth• Managed oversight of goals for Brain Wave • Maintained a broad knowledge of the landscape of mental health and substance use services in Colorado

Greater Denver Area

• Provided a safe and controlled environment during all youth and other programs• Prioritized passion, inclusion, partnership, integrity, and innovation in all endeavors• Communicated clearly and effectively with clients of all ages and abilities• Provided excellent customer service for both children and adults• Cultivated an inclusive, exciting experience for brand new climbers• Instructed belay lessons, belay checks, and birthday parties

Remote

• Designed and wrote B2B social media posts that successfully increased follower engagement• Edited blog posts and communications for clients• Created value-added content for successful B2B marketing campaigns• Strategized ways to engage new potential leaders in the water industry

• Developed communications and outreach strategy that resulted in connections with key donors and volunteers• Spearheaded branding, marketing, and development goals to be implemented during the first year of operations• Built relationships with partner organizations, grant recipients, and donors who are integral to our community

Bend, Oregon Area

• Actively listened to and educated patients, prioritizing customer service above all else• Provided patient-centered care to a diverse population• Assisted physician with procedures, physical therapy, and patient education • Quickly trouble-shot technological and scheduling problems• Managed work flow in busy clinic

• Simplified language and removed idioms from passages to be understood by an international audience of high school students• Wrote and edited SAT-style test questions• Delivered high quality content in a timely manner

New Haven, Connecticut

• Designed and implemented Filmmaking, Film Editing and Advisory course curricula. Oversaw production of 15 student films• Connected students with opportunities that aligned with their passions and goals, creating a safe space to learn• Championed student needs, ensuring all students and parents experienced positive customer service

Colorado Springs, Colorado Area

• Connected students with writing and quantitative reasoning resources• Answered phones, managed and scheduled appointments, and performed administrative tasks• Acted as an ambassador for the Colorado College Writing and Quantitative Reasoning Resource Centers

Colorado Springs, Colorado Area

• Co-designed and implemented a crowdfunding campaign that resulted in donations from key stakeholders• Assistant directed, filmed, and edited a documentary short series that galvanized viewers to support local farms• Managed a database of volunteers and donors; facilitated opportunities for volunteers to connect and learn• Edited weekly newsletter and social media posts that increased follower engagement and motivated actions• Produced, edited, and co-hosted podcast episodes that engaged a global audience in conservation efforts

Colorado Springs, Colorado Area

• Managed archival research timeline, curated Holocaust-related footage, and organized hundreds of hours of footage into a database• Conducted crowd-funding campaign research that led to successful crowd-funding campaign video

Colorado Springs, Colorado Area

• Designed interdisciplinary experiential art and math lessons that sparked passion and curiosity in students• Taught and engaged large groups of students from diverse socioeconomic and educational backgrounds• Answered visitors' questions as they explored the art gallery. Championed and shared information about the gallery on campus

Colorado Springs, Colorado Area

• Pitched, produced, shot, and edited videos to engage a wide social media audience of prospective students and families

Colorado Springs, Colorado Area

• Led a group of new students on a community service trip that involved outdoor stewardship and camping• Cultivated a positive, inclusive environment• Asked new students questions to better understand their passions. Connected students with resources and opportunities for campus and community engagement based on their ideas, talents, and goals• Facilitated conversations about diversity, equity, and inclusion that successfully led to thoughtful questions, opportunities for friendships, and a tighter-knit community

San Francisco Bay Area

• Led a team in youth market research that resulted in increased social media engagement from our target demographic: young people• Collected and analyzed data pertaining to diversity in media; utilized data to develop inclusive programming• Curated and formatted viral content for four brands on Instagram, Twitter, and Facebook• Edited press releases and Wordpress blog posts that resulted in hundreds of actions taken by readers• Learned and implemented diversity, equity, and inclusion best practices that informed our organization's status as a media critique thought leader

Colorado Springs, Colorado Area

• Pitched, wrote, and edited long-form features and satire pieces to reach a wide student audience

Colorado Springs, Colorado Area

• Pitched, wrote, and edited articles pertaining to current events that reached a wide student audience

Bend, Oregon Area

• Provided consistent customer service, prioritizing the customer experience in all interactions, ensuring each customer left with a positive impression of Sun Country Tours• Operated Point of Sale system and provided accurate change to cash-paying customers• Greeted customers when they walked through the door and ask if they need assistance• Restocked shelves and unpacked shipments as needed• Answered phone calls and scheduled all reservation requests, including changes and cancellations, from customers. Answered customer questions and made recommendations based on customer desires

Bend, Oregon Area

• Prioritized customer needs, ensuring all customers left feeling content with their dining experience• Assisted cook in preparing meals and plating food as requested by chef. Prepared simple meals such as salads and desserts at a fast pace• Helped with food preparation for the day by cutting, peeling, and slicing as needed• Greeted and took customer orders, remembered special requests, and delivered food in a timely manner• Demonstrated excellent customer service with a positive demeanor, answered customer questions, and made meal suggestions when asked• Adhered to food safety standards at all times• Assisted with cleaning the restaurant and dining area by picking up trash, clearing and washing plates and dishes, and wiping down tables as needed

Bend, Oregon Area

• Researched and produced report featuring Ale Trail best practices• Pitched and wrote drafts of stories• Managed Events database, researched relevant events to 1859 audience, and updated public Events Calendar

Bachelor Of Arts - Ba, Film And Media Studies, Cum Laude

Activities and Societies: • Crown-Goodman Presidential Scholar • Dean's List • Member, Arts for Social Change Living Learning Community •.

Alumnus