Katie Baker, Crmc, Cdmc Email & Phone Number

United States

Menomonie, Wi, Us

• Build client relationships by responding to inquiries, identifying and assessing clients' needs, resolvingproblems, and following up with potential and existing clients.•Perform extensive data analysis and data entry.•Process orders from start to finish - including shipping information, tracking, and processing invoices for allorders.•Prepare all tracking information and paperwork, including creating shipping labels and Bill of Laedings.• Handle complaints, provided appropriate solutions, and alternatives within appropriate timeframes andfollowed up to achieve resolution.• Develop proficiency in using various software programs for efficient data• Streamline data entry for production metrics, improving accuracy and accessibility of operational reports.

• Conceptualize, plan, and execute weddings/events from start to finish, ensuring each event reflects the unique vision and preferences of the client.• Coordinate all logistical aspects of weddings, including vendor management, timeline creation, budget oversight, and venue setup to ensure seamless execution on the day of the event.• Capture raw social media content throughout the wedding day, including behind-the-scenes moments, candid shots, and highlights of key moments to authentically showcase the atmosphere and emotions of each event.• Curate creative content to build brand awareness, attract potential clients, and foster engagement.• Cultivate strong relationships with clients, vendors, and industry partners to ensure smooth collaboration and exceptional service delivery, resulting in positive client testimonials and referrals.

• Formulated dynamic advertising strategies through collaborative consultations with research and development teams, ensuring alignment with organizational objectives.• Spearheaded the design and production of impactful marketing materials across diverse departments, social media platforms, and other advertising channels, elevating brand presence.• Pioneered the acquisition of the management of new and existing advertising accounts, effectively expanding the portfolio and cultivating a robust client base.• Innovatively identified prospective accounts through unconventional channels, leveraging competitive media and launching targeted advertising campaigns for maximum outreach.• Orchestrated seamless collaboration with clients, internal teams, and media leaders, fostering sustained growth in client relationships and optimizing revenue potential. ​​

• Cultivated robust relationships with advertisers, skillfully negotiating pricing within established procedures to drive revenue growth.• Played a pivotal role in achieving and sustaining high client satisfaction and retention rates by meticulously ensuring the accuracy of ads and campaigns.• Directed the entire process of copy preparation, proof evaluation, and layout enhancement for advertising materials, ensuring compelling and effective communication.• Conducted comprehensive research to customize service proposals for clients, meeting their specific requirements and establishing a profitable compensation cycle.

• Proactively managed customer expectations through open consultations and regular communication, fostering transparent and trusting relationships.• Executed effective up-selling strategies, recommending accessories and complementary purchases to enhance customer satisfaction and maximize sales opportunities.• Established and maintained a strong rapport with clients by consistently delivering requested services and achieving exceptional results.

• Created & executed a branded digital strategy to increase client engagement & drive revenue.• Produced and adhered to detailed content calendar, utilizing post scheduling platforms. • Captured and created digital content for various social media platforms including Instagram, Facebook, and Pinterest. • Assist in event proposals, design, creation. delivery, set-up & tear-down. • Managed community philanthropy through donations, planned and executed all participation in community events.

• Collaborated with existing vendors, strengthening relationships to enhance product visibility across diverse marketplaces.• Conducted thorough research to identify and evaluate potential additional channels and vendors for strategic contracting.• Orchestrated timely product introductions on marketplaces, optimizing listings for maximum customer consideration and conversation, working closely with product photographers, marketing copywriters, and internal technology teams to ensure effective and accurate product promotion.

Bachelor Of Arts, Integrated Strategic Communication - Public Relations

Minor, Marketing

Certificate, Organizational Communication