Kaitlyn Mcspedon Email & Phone Number

Beacon, NY, US

Poughkeepsie, New York, United States

• Serve as a pivotal member of the HR team being the first point of contact for employee inquiries while streamlining onboarding procedures, triaging payroll tasks, assisting with open enrollment, organizing events, and.
• Approve and reject new-hire onboarding paperwork in CRM software including reviewing I9, NYS, and Federal tax forms and completing timely checklists
• Perform multiple daily background checks including NYS Inmate Lookup, SOR, NSOPW, and Google search (on average approximately 930 to date)
• Troubleshoot employee portal issues involving completing online onboarding paperwork and weekly timesheet submission and frequently scheduling candidate in-person appointments

Poughkeepsie, New York, United States

• Pre-screen and filter all incoming phone calls (on average approximately 55 phone calls/day) involving taking references and system troubleshooting for our employees, clients, and sister company’s HR services calls in.
• Process original and online timecards from all office locations on a board report, coordinating among divisions with payroll and holding checks/stuffing envelopes
• Prepare all paychecks sorting through checks to be held for pick-up along with mailing out paper timecards/paystubs weekly from a report in Excel and distribute all incoming mail for the office

Hawthorne, NY

• Managed FMLA and short-term disability claims including eligibility and medical reviews and accommodations
• Multitasked between clients, employees, and doctors providing exceptional customer service and communication regarding approvals and denials of benefits meeting time-sensitive deadlines managing multiple calendars
• Documented and monitored employee absences using LeaveLink and PACS following best practices maintaining confidentiality promoting positive employee experience

Pelham, New York, United States

• Analyzed and organized data in Access and Excel for daily and bulk shipments to nurses involving data entry
• Managed inbound and outbound paperwork for national flu clinics in collaboration with billing and payroll
• Created custom and standard program packets including labels and event sheets

Nanuet, New York

• Triaged and delegated to meet needs of customers, using a team approach to optimize sales
• Leveraged extensive knowledge of shoes and brands, customizing arch support and recommendations to create customer loyalty
• Identified individual arch types and assessed specific foot conditions, matching customers with complementary orthotics
• Resolved customer disputes, money handling, product knowledge, register usage, and stocking

Rochelle Park, New Jersey, United States

• Devised lesson plans and student taught high school anatomy and physiology class
• Mentored students in music class adapting to the needs of the students and oversaw class lessons
• Developed music program for showcase teaching guitar, bass, and music theory

Stamford, CT

• Assisted with interviewing, scheduling meetings, benefits, payroll, new hire paperwork, and onboarding process
• Created CEO and board level proposition offering recommendations for a global toolkit on emergency preparedness/response in the Middle East
• Facilitated and led 7 professional development workshops for interns involving planning functions
• Developed and proposed comprehensive annual internship program and Master’s of Public Health practicums

Paterson, New Jersey & Nanuet, New York

• Conducted ethnographic fieldwork including interviews, research, data analysis, and presentations on environmental integrity
• Created ideal reusable bag based on class's research findings involving data entry in Excel

East Brunswick, New Jersey

• Oversaw the photo and cosmetics departments simultaneously while helping multiple customers
• Delegated tasks among staff to exceed customer needs including passport photos
• Achieved cross-trained status in front-store and pharmacy to assist either when needed

Bachelor Of Arts - Ba, Psychology, Minor, International Studies

• 3.5 GPA; Cum Laude • Dean's List • Clubs: Dance Company and Rock Climbing

Associate Of Arts - Aa, Psychology

• 3.7 GPA • NJ STARS full-tuition scholarship recipient • Nursing Dean's List • Honor Societies: Phi Theta Kappa (Academic) and Alpha Mu.