Kaitlynn Helm Email & Phone Number

Austin, Tx, Us

● Lead all company-wide operations● Managed corporate affairs, company and project finance, legal, and international logistics/customs, business strategy and workflow development, including import compliance, company and project P&L management, cash flow forecasting modeling, annual report creation● Developed standard operating procedures, regularly identify process improvement opportunities, and manage data cleanup projects across all departments● Proactively identified risks and anticipated emerging needs through advanced data analysis● Provided high-level support in people operations/HR, domestic logistics, inventory management, marketing, and accounting/taxation● Oversaw vendors, escalated customer issues, and business solution adjustments● Provided process and subject matter expertise, reports, and presentations to upper management and stakeholders● Tailored and implemented a CRM system to better manage opportunities and forecast sales

Austin, Tx, Us

● Created systems to better capture project costs during sales quoting process and project lifecycle, resulting in an overall project profit margin increases of 23%, company-wide gross profit increase of 306%, and net profit increase of 68.41%● Developed a cash flow forecasting tool to provide guidance for stakeholders to make informed strategic decisions● Introduced strategic launch plans for a new venture to grow and support current product lines, oversaw and assisted with governing documents, bylaws, and service agreements with corporate and federal customs lawyers● Presented solid growth-focused business plan and early performance results● Executed a complete multi-program inventory tracking overhaul, adding 20k+ SKUs and consistent naming conventions to accurately account for company inventory and support sales forecasting

Austin, Tx, Us

● Created a database that monitors the progress and completion of company projects along a continuum from design inception to production, logistics, inventory and delivery● Managed international and domestic logistics, including shipping risks during a global pandemic● Performed a 7-year books audit within the first six months and oversaw accounting management for the company● Developed processes to update and maintain financial records, product forecasting, inventory reports, and project tracking● Created and distributed monthly financial reports to stakeholders● Assisted in managing a Customs audit and provided compliance support● Provided ad hoc project management and customer support● Coordinated tradeshow logistics

Naperville, Il, Us

• Managed a team of five, handling hiring, onboarding, training, and scheduling• Provided high-quality photography services for families, both in and outside of the hospital setting

Naperville, Il, Us

• Provided high-quality customer service and sales with multicultural clients. • Photographed families and newborns. • Professionally edited photos from multiple sessions in a timely fashion.

New York, Ny, Us

• Served as Executive Assistant to the Senior Vice President of Penguin Adult Division• Provided specialized data analysis and reports for Marketing and Advertising/Promotions departments, primarily utilizing DoubleClick, PowerBI, and Google Analytics• Participated in a marketing data tool optimization focus group and assisted in new Amazon advertising initiative• Offered ad hoc report and presentation support in various departments overseen by the Senior Vice President• Selected for Consumer Analytics Apprenticeship program

New York, New York, Us

Canyon, Tx, Us

Canyon, Tx, Us

Canyon, Tx, Us

Amarillo, Texas, Us

Amarillo, Tx, Us

Snack Pak 4 Kids is a nonprofit organization that aims to end weekend hunger for K-12 students.Responsibilities included:- Writing, editing, and designing a franchise guide/development manual- Research

Mishawaka, In, Us

Better World Books is a B-Corporation that uses the power of business to change the world by collecting and selling books online to donate books and fund literacy initiatives worldwide. Responsibilities included:- Writing, researching, and formatting documents for the Sales team to help aid them for national conferences- Proofreading, helping update, redesigning the Sales Training Manual- Proofreading email templates for errors- Proofread, updated, and redesigned presentations- Provided actionable research for Drop Box locations

Master'S Degree, Business Administration, Management And Operations

Bachelor’S Degree, English

International Relations And Diplomacy

High School, General Studies