Kaitlyn White

Kaitlyn White Email and Phone Number

Account Manager @ Heaven Media - Certified Scrum Master - Video Game Enthusiast - Anime Nerd @ Heaven Media
Kaitlyn White's Location
Austin, Texas Metropolitan Area, United States, United States
Kaitlyn White's Contact Details

Kaitlyn White personal email

Kaitlyn White phone numbers

About Kaitlyn White

I am a lifelong gamer and have made it my mission to make gaming and entertainment experiences safer, more accessible, and more meaningful for everyone – players and production alike – from all walks of life, backgrounds, skill level, or accessibility need. Elevating the fields of Trust & Safety and Experience and enhancing companies’ abilities to protect their players is a fight I take personally – because if we don’t protect them, who will? Want to start a conversation with me? Ask me anything, but here are a few things I love in addition to video games: cats, D&D/TTRPGs, anime, cosplay, Stargate, physics, coffee, steampunk, reading, and going to conventions What am I playing right now? Elden Ring & Stardew Valley (1.6) Hungry for more about me?? I am proud to be a self-described nerd with a passion for gaming in all forms who is always looking for the next challenge. Many of my core memories were formed with games at the center: playing Crash Bandicoot with my mom and big brother before school then Pokémon trading on the bus, staying up late to “just get to the next save orb, Mom!” in Final Fantasy X and being caught saving and continuing to play, reconnecting with my little brother after I moved for college by being “taught” how to use the Xbox controller by him calling out PlayStation symbols when playing Borderlands and Skyrim, becoming GameStop’s first ever Service Champion and changing the way they viewed customer experiences, going to E3 and making friends in the hotel lobby, finally meeting World of Warcraft guildies in person. This doesn’t even include all of the TTRPG/D&D memories – I am currently playing as a Tabaxi Druid in one campaign, a Dwarf Monk in another, and just dipped my toe into the Dungeon Master side by running my first game recently! My previous experience in Retail, Technical Account Management, Business Development, and being a Director of Gaming has positioned me well to provide insanely great strategy, business process optimization, revolutionary technology insights, outstanding customer experience solutions, and Trust & Safety initiatives – all on a transformational, digital, and global scale. In my current role, I lead the gaming and entertainment strategy around Customer Experience, Trust & Safety, Risk and Fraud Prevention/Remediation, and Back Office, and Consulting. Prior to 2022, I spent four years in the technical industry between Technical Account Management at RealPage and IT Staffing at Apex Systems where I learned the ins and outs of IT and engineering.

Kaitlyn White's Current Company Details
Heaven Media

Heaven Media

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Account Manager @ Heaven Media - Certified Scrum Master - Video Game Enthusiast - Anime Nerd
Kaitlyn White Work Experience Details
  • Heaven Media
    Account Manager
    Heaven Media Dec 2024 - Present
    Huntingdon, Cambridgeshire, Gb
  • X
    Account Manager / Ads Specialist
    X Jul 2024 - Sep 2024
  • Data & Trust Alliance
    Community Director
    Data & Trust Alliance Dec 2023 - Feb 2024
    New York, Ny, Us
    Building the Community of Practice for our latest Initiative: Data Provenance Standards! The future will be powered by the responsible use of data and intelligent systems. This is the first cross-industry metadata to bring transparency to the origin of datasets used for both traditional data and AI applications.Experts from 19 D&TA organizations have co-created these standards to help organizations determine if data is suitable and trusted for use. We need YOUR input on making these standards the most useful across all industries and guiding the path to easy and smooth adoption! Tell us what you think about them, what concerns you have, what your possible use cases could be, what would incentivize you to implement and adopt the standards! https://dataandtrustalliance.org/
  • Alorica
    Vice President Of Sales | Gaming Entertainment Media Social
    Alorica Jan 2023 - Jun 2023
    Irvine, Ca, Us
    I specialize in making experiences insanely great - whether that's Omnichannel Customer & Player Support, Trust & Safety, Content Moderation, Account Takeover, Transaction Monitoring & Fraud Review, Chargeback Dispute, Billing Support, Hardware & Tech Support, Channel Optimization, Digital Innovations & Transformation, CCaaS or any other part of your business you want to scale and enhance. I’m here to make the whole experience be one you'll tell your grandkids about because I made it so easy.On top of making this easy, we’re going to have a lot of fun! If not friend, why friend shaped? (Please excuse my meme-speak, as a chronically online Millennial I literally could not stop myself.) Every living being is a potential friend and every interaction has the potential to bring joy! Let’s get to know each other and along the way find out if it makes sense for us to work together towards your goals. Alorica is minority founded and owned and our award winning culture means you’re in good hands. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 100+ locations across the globe. Working with us will give you the exp points you need to upgrade your character’s stats… err… company’s outcomes: Growth, Loyalty & Engagement, Community, Efficiency & Optimization, Actionable Insights, and Continuity.
  • Taskus
    Director Of Gaming, Business Development
    Taskus Apr 2022 - Dec 2022
    New Braunfels, Texas, Us
    Performed new B2B outbound and inbound sales forming new relationships with key stakeholders in top global gaming brands. Created gaming strategy from the ground up with teams in Marketing, Proposals, Trust & Safety, Risk + Response, with events, articles for C-Suite in relationship building. Leveraged industry trends to shape solutions and approaches. Educated/trained 5 departments in trends, tools.Collaborated with colleagues in 11+ departments to promote strategy with events, articles, and marketing for prospects and C-Suite.
  • Realpage, Inc.
    Technical Account Manager
    Realpage, Inc. Apr 2020 - Apr 2022
    Richardson, Texas, Us
    As a Technical Account Manager “TAM”, I was the primary point of contact for a high-profile client portfolio totaling over $2M annual revenue for FY 2021 and also played the part of Virtual CIO, Project Manager, Business Analyst, Stakeholder and even support tech/engineer/armchair therapist where needed. I managed relationships & critical issue escalation, IT solutions, technical operations, and identified gaps in procedure and support.On top of my Account Management requirements, I was also a partial Business Operations Owner for SSIT which included: Customer Billing & Auditing, Product Codes, Coupa (PO Requests, invoice submission, vendor payment approval), Microsoft Gold Partnership, Microsoft Incentives, and consulting on improvements, standards, and automation for ConnectWise Manage, Automate, and Brightgage.Further requirements:• Maintained updated in-depth functional understanding of each portfolio’s unique technical environments, provided technical guidance and managed timelines, milestones, migration goals and business transformation strategies.• Analyzed, designed, and implemented processes to improve internal operational efficiency and workflow effectiveness.• Leveraged Microsoft products and services expertise to optimize solutions and enhancements customized to client’s business needs.• Managed new clients added to SSIT portfolio and ensured on-boarding according to details of individual contract. If you have made it to this point in my description, thanks! Here are the buzzwords showing an incomplete list of what I have a strong functional understanding of AND have directly supported/migrated/implemented while at SSIT: Microsoft Azure File Service (AFS), Azure Backup Services (MABS), Azure Recovery Services (MARS), SharePoint, Exchange/Outlook, Teams, Exclaimer Signatures, Networking (Cisco Meraki, etc), Microsoft Server, Active Directory, GPOs, Microsoft Licensing, Technical Purchasing, MDM, PowerApps, Power Platform, SalesForce, QuoteWerks
  • Hunter Technical Resources - Htrjobs.Com
    Business Development Manager
    Hunter Technical Resources - Htrjobs.Com Feb 2020 - Mar 2020
    Atlanta, Ga, Us
    - Engage in Business to Business sales with new and existing clients for supplemental staffing or long-term consulting engagements in the fields of Information Technology, Business Applications, and Telecommunications.- Create, build, and maintain meaningful client relationships using sales skills in the areas of cold calling, closing, contract negotiating, prospecting, client management, customer service, and delivery. - Identify, target, and execute new business opportunities within key clients, markets and industries.- Utilize Bullhorn as a CRM for activities including applicant tracking, client documentation, and onboarding. - Consistently communicate with Senior Level IT Directors and Management to understand their needs and help gain advantages for future business opportunities. - Act as business partner to advise clients on the appropriate staffing model (staff augmentation, SOW, RPO, MSP, VMS) based on IT goals. - Review, edit, and/or write job descriptions with hiring managers to qualify the technical and soft skill requirements of immediate or future hiring needs. - Identify, screen, and place technical resources. - Manage and coordinate interview process including interview scheduling, onsite walk-ins, travel arrangements, and maintaining open communication with hiring manager and candidate regarding interview feedback.
  • Apex Systems
    Account Manager
    Apex Systems Jun 2018 - Feb 2020
    Glen Allen, Va, Us
    - Engage in Business to Business sales with new and existing clients for supplemental staffing or long-term consulting engagements in the fields of Information Technology, Business Applications, and Telecommunications.- Create, build, and maintain meaningful client relationships using sales skills in the areas of cold calling, closing, contract negotiating, prospecting, client management, customer service, and delivery. - Identify, target, and execute new business opportunities within key clients, markets and industries.- Utilize Bullhorn as a CRM for activities including applicant tracking, client documentation, and onboarding. - Consistently communicate with Senior Level IT Directors and Management to understand their needs and help gain advantages for future business opportunities.- Identify, screen, and place technical resources. - Manage and coordinate interview process including interview scheduling, onsite walk-ins, travel arrangements, and maintaining open communication with hiring manager and candidate regarding interview feedback.
  • Gamestop
    Store Leader (Manager) & Service Champion
    Gamestop Jan 2013 - Jun 2018
    Grapevine, Texas, Us
    Managed store and employees to follow sales procedures and exceed sales and profit plans by giving exceptional customer service, responsible for ongoing employee education on sales tactics and training knowledge, managed public store relations with community, managed customer relations, execution of marketing strategies.First ever recipient of GameStop's Service Champion Award.
  • Paint Magic
    Cabinet Tech And Quality Control
    Paint Magic Apr 2008 - Aug 2010
    Stained/sanded/sealed custom cabinets, check for quality of cabinets
  • Green Meadows Petting Farm
    Pen Attendant
    Green Meadows Petting Farm Aug 2009 - Nov 2009
    Educated children about alpacas, led alpaca around, cleaned pen, fed alpaca, cleaned petting farm grounds
  • Grace Presbyterian Church
    Camp Counselor
    Grace Presbyterian Church Jun 2007 - Aug 2007
    Us
    Responsible for welfare of children at summer camp, assisted camp director in daily camp preparation, cleaning of camp gounds

Kaitlyn White Skills

Illustrator Graphic Design Adobe Creative Suite Indesign Photoshop Layout Typography Branding And Identity Logo Design Digital Illustration Photography Marketing Management Sales Employee Training Sales Promotion Animal Handling Public Speaking Customer Relationship Management Retail Sales Time Management New Hire Training Mentoring Inventory Management Customer Service Account Management Networking Training Communication Leadership Team Leadership Social Media Staffing Services Technical Staff Management Team Building Temporary Placement Customer Satisfaction Hiring Interviewing

Kaitlyn White Education Details

  • Tarleton State University
    Tarleton State University
    Physics
  • Texas Tech University
    Texas Tech University
    Physics
  • Tarrant County College
    Tarrant County College
  • Texas Academy Of Mathematics And Science
    Texas Academy Of Mathematics And Science

Frequently Asked Questions about Kaitlyn White

What company does Kaitlyn White work for?

Kaitlyn White works for Heaven Media

What is Kaitlyn White's role at the current company?

Kaitlyn White's current role is Account Manager @ Heaven Media - Certified Scrum Master - Video Game Enthusiast - Anime Nerd.

What is Kaitlyn White's email address?

Kaitlyn White's email address is be****@****ail.com

What is Kaitlyn White's direct phone number?

Kaitlyn White's direct phone number is +194032*****

What schools did Kaitlyn White attend?

Kaitlyn White attended Tarleton State University, Texas Tech University, Tarrant County College, Texas Academy Of Mathematics And Science.

What are some of Kaitlyn White's interests?

Kaitlyn White has interest in Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Human Rights, Arts And Culture.

What skills is Kaitlyn White known for?

Kaitlyn White has skills like Illustrator, Graphic Design, Adobe Creative Suite, Indesign, Photoshop, Layout, Typography, Branding And Identity, Logo Design, Digital Illustration, Photography, Marketing.

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