Kristina Ivy Email & Phone Number

Mesquite, Tx

Lesson Plan, organize, and provide appropriate learning experiences for fourth grade Math and Science; Create classroom environment conductive to learning; Align learning to the TEKS; Access the student accomplishments on regular basis, Provide progress reports; Communicate with parents as necessary; Identify special needs of students and seek assistant of others as needed; Develop student behavior plan; Maintain accurate, complete and correct records

Mesquite, Tx

Manages budgets, purchasing and payroll; Directs and coordinates the work of office personnel to meet established timelines; Maintain confidential files; Acts as resource person to teachers, students, parents and general public regarding general and specific information on the policies, procedures, and activities of assigned school site; Arranges for and assigns substitutes to fill teachers’ absences; Ensures adequate classroom coverage. Promoted to Teacher

Mesquite, Texas, United States

Locally owned and operated residential, commercial, and new construction heating and air conditioning company overseeing both our Installation and Service Departments dealing with change out and new constructions. First line of contact with customers, provide troubleshooting, make customer calls back and follow ups, knowledge of equipment, and employee relations. Work directly with customers, contractors, foremen and sales representatives. Handle all equipment ordering, project management and financial tracking. Manage marketing, social media and promotions. Also manage contractors for installs including payroll.

Managed multiple associates in Channel Sales. Liaison between associates and internal departments. • Developed and implemented policies and procedures as necessary.• Organized road show and demonstrated new products and applications generating associate enthusiasm and driving sales.• Collaborated with vendors to present in and sponsor event, resulting in 50% cost reduction of road show.

Support the VP of Channel Sales. Summarized and analyzed data to determine problem areas, reported on findings and provided recommendations. • Designed marketing plans and programs improving sales by 10%.• Compiled roles and responsibilities regarding associate level employees. Created marketing materials utilized during outreach program resulting in higher sales volumes.• Developed marketing materials to expand new qualified associates for the Channel.

Project Analyst 2005-2006Supported the CDMA/GSM project management and customer service teams. • Administered repair and return process by ensuring timely return and invoicing.• Researched financial discrepancies resulting in attaining set budgets.Business Office Prime 2004-2006Managed Cingular project from start up included maintaining budgets to organizing job changes.• Resolution of UMTS budgetary discrepancies resulting in bringing the project 5% below budget.• Established and managed weekly call eliminating excess backlog while attaining deadlines.

Interfaced between company and billing, payment and print vendor. • Conceptualized training documentation for corporate representation.• Implementation of new features and rate plan generating sales.

Project Risk Specialist 2003-2004Managed collection of project data in Project Management Office for a multi-million dollar extension project. • Created senior executive PowerPoint on risk assessments and project status.Vendor Project Specialist 2002-2003Project level support for the vendor function. • Liaised between external vendors and project managers in maintaining the communication plan. • Created senior executive reporting regarding vendor relationships with MBNA.

Facilitated review and negotiation of non-standard contract provisions from customer requested changes and RFP responses.• Verified contract acceptability setting higher standards and best practices in contract negotiations.

Project Specialist 2000-2001Developed and maintained business relationships within the assigned customer base of operations. • Interfaced with SPCS and affiliates. Processed orders from start to completion.Administrative Assistant 2000-2000Supported Area Director and Project Managers.• Educated existing and new employees by devising training material on internal systems and processes.