Kaiyan Yang Email & Phone Number

Singapore

• Develop and implement SOPs that address Cross Border sellers’ / buyers’ pain points in the area of return & refund.• Collaborate with global markets (12 regions) to analyse operational KPIs for identifying potential areas for improvement, and make alignments across warehouse, logistics and operations teams to bolster end to end processes.• Drive new systematic feature development and liaise closely with business and product teams for feature delivery.• Design return & refund KPI dashboard that is applicable for dynamic monitoring for various stakeholders.

Singapore, Singapore

• Analyse and recommend service recovery/improvement plans to meet service standards.• Plan and control operations activities and resources to enhance operations performance by evaluating action plans, job aids, and existing processes.• Drive or lead quality assurance activities/exercises/projects.• Design Control Tower dashboard for SG to identify operational loopholes in advance through a data-driven approach, and facilitate risk mitigation and issue resolution. • Won internal ‘Zulu’ award for innovation on dashboarding.

Singapore

- Optimise site inventory through analysis, communication, and education of line management.- Oversee the production line performance, identify and communicate opportunity for improvement.- Work with various departments in aligning line management business rule, optimizing various scheduling rules, and setting up production report and indices.

Singapore

- Supervise, train and certify a production team to execute daily manufacturing operations.- Respond to production line issues and provide real-time analysis, problem solving and decision-making.- Utilize in-depth knowledge of Fab operation, process, and equipment to meet production needs.

Singapore

- Performed reliability assessment and analysis on components, design selections during new product development- Liaised with product design team to improve product reliability.- Liaised with Quality, Purchasing Functions and suppliers to define critical to reliability parts and set inspection criteria.- Performed testing of PCBs to assure that the product meets applicable specifications.

Singapore

- Pre-investigation and detailed calculation of different modes of both boost and buck converters and helped the team to save one month’s time on the assigned project.- Actively searched for components being used in circuits design and sourced for potential suppliers.- Technical interface with the program manager in the review of Bill-of-materials (BOM) and product specifications.

Master'S Degree, Industrial And Systems Engineering

Bachelor'S Degree, Electrical And Electronics Engineering

 Relevant course work: Integrated Analog Design, Electrical Energy Systems, Communication Systems, Circuit and Systems Design, Power.

Others, Automobile/Automotive Mechanics Technology/Technician

Nagoya University Summer Intensive Program

Others, Electrical And Electronics Engineering

Student Exchange Program