Project Management Officer • Manage the Government ministry of England Program • PDSA Project Storm – PDSA Shop/Pet Hospital installation & Migration work.• Set up and manage the processes associated with supporting and running a project (e.g., a multi-site rollout).• Production of documents and reports as necessary (e.g., engineer utilization, customer SLA reports).• Site access, Scheduling, and processing engineers application/request submission/Travel & Hotel… Show more Project Management Officer • Manage the Government ministry of England Program • PDSA Project Storm – PDSA Shop/Pet Hospital installation & Migration work.• Set up and manage the processes associated with supporting and running a project (e.g., a multi-site rollout).• Production of documents and reports as necessary (e.g., engineer utilization, customer SLA reports).• Site access, Scheduling, and processing engineers application/request submission/Travel & Hotel booking.• Generation of templated quotation – Materials/Sub-contractors.• Communicate/Investigate and track work progression & cost.• Risk Assessment & Method Statement Documentation creation/Update.• Engineer administration - availability updates, timesheets, Permit and passes.• Updating internal systems with project updates – Smartsheet, Project Planner and Deployment timeline. Show less

- Lead IT Projects and support the Team.- Maintain a master plan for all projects, a project pipeline and a separate change request list for each key customer.- Monitor and ensure the IT teams clearly understand the schedule, the requirements and that the tasks are carried out.- Monitor and ensure all project hours are captured in the Time Management System.- Monitor and ensure all Billing is captured, logged and invoiced.- Monitor and enforce all support and change… Show more - Lead IT Projects and support the Team.- Maintain a master plan for all projects, a project pipeline and a separate change request list for each key customer.- Monitor and ensure the IT teams clearly understand the schedule, the requirements and that the tasks are carried out.- Monitor and ensure all project hours are captured in the Time Management System.- Monitor and ensure all Billing is captured, logged and invoiced.- Monitor and enforce all support and change processes.- Produce an IT project update pack to be delivered to the business weekly, this will include: Planned items, delivered items, hours logged, project pipeline, support statistics, billing status and any other pertinent information.- Produce project update reports and other documents as required dependant on the scale and the customer expectation.- To communicate delivery commitment progress and any issues.- Proactively engage self and to deliver all KPI’s to meet customer demands. Show less

- Answering incoming calls/request from clients & Customer.- Dealing with escalation and internal request. - Generate & log service calls within SLA.- Updating data on the relevant systems and databases.- Producing Client report as required.- Coordinate & plan the engineer visit.- Update Risk Assessment and Method Statement documentation.

- Answering incoming calls from clients, internal calls from the Reed Specialist Recruitment network of offices, third tier partner suppliers and Account Management.- Creating and/or supporting the creation of bookings on appropriate databases.- Recording data on relevant systems and databases.- Producing management information as required.- Ensuring that all digital documentation completed in the recruitment process meets the quality standards established.

- Escalation point of contact for Northern EMEA (UK & Ireland and Nordics).- Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules- Working with Project Manager, assist in developing a comprehensive workflow process for project.- Maintain document control, database management, track project activities and team communication.- Assists project team and team lead in strategic meetings and follow… Show more - Escalation point of contact for Northern EMEA (UK & Ireland and Nordics).- Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules- Working with Project Manager, assist in developing a comprehensive workflow process for project.- Maintain document control, database management, track project activities and team communication.- Assists project team and team lead in strategic meetings and follow up with meeting notes.- Develops and publishes communications to project shareholders.- Resource specialist for installation and consultancy.- Managed both customer and account data entry by inputting, reviewing, and updating information on multiple databases while ensuring client confidentiality.- Assessed all products and service deliverables for accuracy, quality and timeliness.- Project Manage and Coordinate exclusive major accounts – HSBC, RBS, JPMC, UBS and more. Show less

- Team Lead for Northern EMEA and responsible for coordination with a team consist of 4 members.- Gathers all project information: schedules, data requests, assignments, tasks, and project meetings.- Monitor and modify project schedule as assigned.- Maintain document control, database management, track project activities and team communication.- Schedule project follow up meetings as needed.- Subject Lead – Revenue Audit (Complete EMEA).- Resource specialist for ACS… Show more - Team Lead for Northern EMEA and responsible for coordination with a team consist of 4 members.- Gathers all project information: schedules, data requests, assignments, tasks, and project meetings.- Monitor and modify project schedule as assigned.- Maintain document control, database management, track project activities and team communication.- Schedule project follow up meetings as needed.- Subject Lead – Revenue Audit (Complete EMEA).- Resource specialist for ACS (Consultancy)- Specify in Managing Major Accounts for the UK.- Operation (Project Creation, Activation, Cancellation, and other general administration work). Show less

- Analyst confidential documentation and refer if required.- Working with underwriters, to identify issues for plausibility/Money laundry.- General Customer Service and update process material.- Maintain document control, database management, track project activities and team communication.- Deals with Mortgage application from branch and online.- General Administration, Data entry, filling and update details via company programs.

- Photoset confidential documentation for legal team.- CD creation to back up information & print work on leaflets and etc.- Monitor and deliver fax documents to the relevant team.- Maintain document control, database management, track project activities and team communication.- General administration work and data entry.

- Update Engineers Timesheet (Finance related).- Monitor process and identify issue caused and escalate.- Maintain document control, database management and team communication.- General Customer service via phone.- Data entry and general administration work.