Kai Yu Email & Phone Number

Canada

Canada

■ Led the planning and execution of product trials, sampling, and sales events for Coca-Cola beverages across various retail channels, including convenience stores, supermarkets, hypermarkets, and major events. - Enhanced overall sampling reach by 130% and increased sales by 83% through strategic store identification and consumer targeting.■ Managed end-to-end processes, including budget planning, display setup, staff recruitment, and training to ensure effective execution. - Leveraged large-scale displays from retail stores for event usage, resulting in approximately 50% budget savings on display expenses for the company. - Launched online training videos, increasing execution efficiency and achieving approximately 10% budget savings. - Managed recruitment personnel via messaging platforms, resulting in a 20% increase in workforce productivity.■ Negotiated sponsorship deals to integrate the brand into high-profile events like music festivals and campus activities, enhancing brand visibility and delivering exceptional consumer experiences. - Successfully negotiated additional sponsorship resources, saving the company 36% in event-related expenses. - Reduced expenses by 50% and increased reach by 83% by transitioning from handing out cans to pouring samples.■ Collaborated with key accounts to enhance customer relationships through events, achieving increased satisfaction and ZERO customer complaints, and a 10% increase in order volume.■ Recognized as the foremost innovator in team proposals, consistently introducing creative methods. Designated by supervisors as a trailblazer, serving as a reference point for colleagues seeking direction.

- Tracked and managed order progress to ensure timely delivery and enhance customer satisfaction.- Resolved customer inquiries and maintained strong customer relationships.- Coordinated and resolved order issues, responded quickly, and provided solutions to ensure smooth order processing.- Assisted in developing samples and hosting international brand visitors, showcasing company products and services.

- Established and maintained strong relationships with clients, including cycling teams, clubs, and individual cyclists, ensuring customer satisfaction and addressing any concerns or issues.- Managed the entire order process from initial inquiry to final delivery, ensuring orders are accurately and timely processed, including placing orders with factories and coordinating production schedules.- Worked closely with design and production teams to develop custom cycling apparel that meets client specifications.- Conducted market research to identify trends and opportunities in the custom cycling apparel industry.- Provided feedback and recommendations to improve products and services.

- Assisted in planning and organizing major B2B exhibitions such as Taipei Cycle, Computex, and Food Taipei, including opening ceremonies, press conferences, product launches, and banquets, covering venue selection, event arrangements, and scheduling.- Coordinated with suppliers to secure necessary facilities, equipment, and services for the exhibitions.- Helped with the setup and arrangement of the event space to ensure it meets event requirements.- Provided on-site support during events, resolving any unexpected issues to ensure smooth execution.- Assisted in addressing special client requests and handling complaints, providing immediate support.- Managed various administrative tasks, such as budget management, expense processing, and meeting arrangements.