•Engage with clients to address technical and business challenges when adopting public cloud solution.•Design and optimize Enterprise business platforms using public cloud services•Lead project delivery teams, ensuring alignment with customer requirements and on-time project completion.

•Designed and modified IT infrastructure and networking architecture based on customer requirements•Improved infrastructure performance, availability, and cost efficiency•Provided consultancy to enhance customer success in adopting new cloud-based solutions•Designed migration plans for transforming legacy IT infrastructure into cloud-based solutions.

•Defined Enterprise cloud strategies in collaboration with C-level executives•Analyze application portfolios and assessed migration feasibility•Generated AWS migration roadmaps and coordinated with partners for execution•Contributed feedback to AWS service development teams based on enterprise requirements.

•Provided technical support to resolve customer issues with AWS services•Compiled customer feedback to enhance product features and knowledge base•Developed product knowledge base for improving team efficiency and training.

•Installed, updated, and troubleshooted desktop systems and network devices•Administered Active Directory and Exchange Server.

•Provided tech support for CCTV, access control, and alarm systems•Managed customer relationships and conducted network/system installations.

•Administered system and network operations, troubleshooting, and documentation•Presented pre-sale technical proposals, designed networks, and optimized wireless deployments.