• Building, maintaining and improvement of long-term relationship with the existing clients. Building a reputation of a trusted client’s partner and advisor.• Ensure the successful delivery of Prydan software services and solutions• Work with clients, their teams and internal Prydan software team to improve and upscale the level of cooperation• Develops good partner relations with top management of top clients.• Proactive risk management and implementation of mitigation actions… Show more • Building, maintaining and improvement of long-term relationship with the existing clients. Building a reputation of a trusted client’s partner and advisor.• Ensure the successful delivery of Prydan software services and solutions• Work with clients, their teams and internal Prydan software team to improve and upscale the level of cooperation• Develops good partner relations with top management of top clients.• Proactive risk management and implementation of mitigation actions to lower the attrition rate• Monitor client’s satisfaction, needs and client’s business news in order to provide feedback to the internal team and adjust Prydan software offering if needed• Built relations with the key team members • Annual trips to client offices• Ensure profitability targets are being met • Act as an escalation point for complains and suggestions from the clients• Work closely with Sales and Recruitment • Helps on board clients • Participates in New Clients visits • Guides and trains junior Client service team members Show less

• Building, maintaining and improvement of long-term relationship with the existing clients. Building a reputation of a trusted client’s partner and advisor.• Ensure the successful delivery of Prydan software services and solutions• Work with clients, their teams and internal Prydan software team to improve and upscale the level of cooperation• Develops good partner relations with top management of top clients.• Proactive risk management and implementation of mitigation actions… Show more • Building, maintaining and improvement of long-term relationship with the existing clients. Building a reputation of a trusted client’s partner and advisor.• Ensure the successful delivery of Prydan software services and solutions• Work with clients, their teams and internal Prydan software team to improve and upscale the level of cooperation• Develops good partner relations with top management of top clients.• Proactive risk management and implementation of mitigation actions to lower the attrition rate• Monitor client’s satisfaction, needs and client’s business news in order to provide feedback to the internal team and adjust Prydan software offering if needed• Built relations with the key team members • Annual trips to client offices• Ensure profitability targets are being met • Act as an escalation point for complains and suggestions from the clients• Work closely with Sales and Recruitment • Helps on board clients • Participates in New Clients visits • Guides and trains junior Client service team members Show less

• Building, maintaining and improvement of long-term relationship with the existing clients. Building a reputation of a trusted client’s partner and advisor.• Ensure the successful delivery of Prydan software services and solutions• Work with clients, their teams and internal Prydan software team to improve and upscale the level of cooperation• Develops good partner relations with top management of top clients.• Proactive risk management and implementation of mitigation actions… Show more • Building, maintaining and improvement of long-term relationship with the existing clients. Building a reputation of a trusted client’s partner and advisor.• Ensure the successful delivery of Prydan software services and solutions• Work with clients, their teams and internal Prydan software team to improve and upscale the level of cooperation• Develops good partner relations with top management of top clients.• Proactive risk management and implementation of mitigation actions to lower the attrition rate• Monitor client’s satisfaction, needs and client’s business news in order to provide feedback to the internal team and adjust Prydan software offering if needed• Built relations with the key team members • Annual trips to client offices• Ensure profitability targets are being met • Act as an escalation point for complains and suggestions from the clients• Work closely with Sales and Recruitment • Helps on board clients • Participates in New Clients visits • Guides and trains junior Client service team members Show less

creating project plans, giving estimations, managing day to day deliverables for each projects.

• Managing over 25 projects developed with open sources in PHP like joomla , wordpress , code ignator and magento• creating project plans, giving estimations, managing day to day deliverables for each projects.

• Managing docs like project specification, role management, risk analysis, work break down ,Project schedule (We are using ACE project management for this, previously used active-collab for this),and QA report. • Providing support for projects (We are using Zend desk support system for this). • Supervising projects to be able to deliver on time.

• Provided training to new developers related to Web Applications. • Learned new software applications like magento, joomla, wordpress and trained other staff.• Reduced software costs by maintaining and updating existing software and applications. • Prepared reports and documented software operations.

• Learned to create software using php.• Prepared reports and documented software operations.