Kajal More Email & Phone Number

Harrow, GB

• Responsibilities:
• Requirement Gathering: Carried out elicitation methods to document business requirements through meetings with various stakeholders and studying existing documents and systems.
• Communication Skills: Strong verbal and written communication skills. In constant communication with internal team, different project stakeholders, engineers and developers. Presenting specifications, requirements and.
• Process Mapping: Documented current and future state business processes
• Gap Analysis: Identified gaps between current and future state processes and systems.
• Stakeholder Management: Communicated effectively with various stakeholders to understand their needs and expectations.

London, England Metropolitan Area

• Responsibilites:
• Loan Application Processing: Received and processed remortgaging loan applications, and ensured that all required documentation was complete and accurate.
• Documentation Verification: Carried out verification practice to ensure all documentation provided was accurate.
• Communication: Communicated with applicants and mortgage brokers to obtain necessary information and provide updates on application status. Strong written and verbal communication skills for interactions with customers.
• Compliance: Ensured all compliance with regulatory requirements and internal policies were uplheld throughout the mortgage application process.
• Coordination: Coordinated with various departments, such as underwriting, customer services, finance and legal team, to facilitate a smooth mortgage process.

London, United Kingdom

• Responsibilities:
• Processing and checking data received from mortgage deeds created by clients, and inputting the information onto the in-house bespoke system used by the company.
• Carry out credit checks using Experian, generating a report from the values inputted.
• Cross-referencing checks of information using the company’s account managing system and verifying the data.
• Handling sensitive information of various clients.

London, United Kingdom

• Accomplished the task of upgrading the information for 2507 accounts held within Microsoft Excel, that would later be imported within a new CRM system for the company to use in the future, when they would need to find.
• Carrying out extensive research, using various methods such as LinkedIn and DiscoverOrg to ensure that data is accurate, correct and up to date
• Introduced to CRM Systems such as Microsoft Dynamics and Oracle NetSuite, and learning how they work, store information and how they will be used to help businesses.

Harrow On The Hill

• Learning to independently use ConnectWise, a technological business management programme.
• Handled creating configurations to be implemented into the new CRM system, by inputting sensitive company and client information that was based within multiple Excel spreadsheets, and developing a key for other staff.
• Shadowing my manager, and visiting various companies to further learn more about how technology is involved within businesses.
• Supported the team managing the installing of new computer systems within a school, and ensured the systems were in all proper working condition by thoroughly checking each one.
• Designed Network Diagrams and Rack Diagrams using Microsoft Visio for the office.
• Demonstrated the ability to carry out administrative tasks when required.