Kehinde Ajibola Email & Phone Number

Omaha, Nebraska, Us

Leading the design and implementation of a comprehensive governance framework, ensuring adherence to regulatory standards and best practices across the organization.Spearheading risk management initiatives by conducting assessments, devising mitigation strategies, and providing actionable insights to senior leadership.Driving disaster recovery planning and execution, including rigorous testing of failover and failback procedures to enhance service redundancy.Establishing compliance programs, policies, and procedures, fostering a culture of accountability and alignment with industry regulations.Establishing the IT Department and operating its functions, roles and responsibilities.Collaborating with senior executives to integrate governance, risk, and compliance strategies into broader business objectives, delivering measurable value.

Round Rock, Texas, Us

Oversaw field operations for enterprise storage and cloud services across Western Canada, delivering high-impact solutions for mission-critical systems.Coordinated customer escalations and supported cross-functional teams to resolve critical incidents, achieving enhanced service reliability.Conducted risk assessments for enterprise customers, recommending strategies that improved system stability and compliance.Drove readiness programs for technical teams, ensuring seamless adoption of new products and updates.Achieved consistent customer satisfaction improvements through structured update management and proactive engagement.

Redmond, Washington, Us

Being the trusted adviser to enterprise customers on IT Governance Risk and Compliance, Disaster Recovery, IT Service Management, IT Strategy, Cloud Adoption, and Vendor Management.Assessed the maturity of IT's operations and developing strategies to mature customer practices Assisting clients to plan, implement, and improve in IT capabilities such as disaster recovery. business continuity, infrastructure resilience, risk management, and IT governance.Consulted with clients on the future state of their IT for sensitive business changes such as Mergers, Acquisition and Cloud migrationsExperienced in working across a number of industry verticals covering Banking, Manufacturing, Mining, Regulatory, Telecommunication, and Government.Assisted customers in driving the actual setup of practices and services such as Service desk function, ITIL processes - Incident, Problem, Configuration, and IT change managementDrove Organizational change management projects with customers like Cloud migrations, Private cloud implementation, and the setup of new functions/processes like a first line of support.

Lagos, Lagos, Ng

Responsible for the Service Delivery Capabilities of the Information Systems Department covering - Disaster Recovery, Service Level Management, Vendor Management and Business Relationship Management.Drive the company's disaster recovery plan - Refreshing the plan, budget preparation, planning , execution, testing and ongoing integration into the business continuity plan.Managed a team of 25 engineers performing desktop and client software support for 3,000 clients across 40 business locations.Drive the readiness of the IT division to onboard new and modified services such as CRM, ERP, Provisioning, etc..

Lagos, Lagos, Ng

Managing a team of 7 Systems engineer in the services desk functionResponsible for the Service Desk function and Incident Management process for MTNN IS Division. Support over 3000 Users in a Fully integrated Windows 2003 Domain environment hosting various servers on different Platforms.• Management of the Service Desk Function. • Custodian of the IS Incident Management Process and Communication Plan.• Management reporting• Provide direction on support for new services. (5) Support introduction of new services.• Responsible for Service delivery from an incident management perspective• Foster and facilitate service improvement.• Project participation and part ownership of key project aimed at integration of new service or improving on existing ser

Lagos, Lagos, Ng

Providing first line support to 3500 staff on enterprise telecommunication applications, desktop and network services.

Ng

Managing a team of 7 Systems engineers in the services desk functionResponsible for the Service Desk function and Incident Management process for MTNN IS Division. Support over 3000 Users in a Fully integrated Windows 2003 Domain environment hosting various servers on different Platforms.• Management of the incident management process and Service Desk Function. • Provide Management information on Service Performance of IS Department. • Support definition for new services. • Project participation and part ownership of key project aimed at integration of new service or improving on existing serProviding Post and Prepaid first line application support for customer facing staff and 3rd party sites ( Connect Store and Franchise business )First line support for Value added Services to postpaid subscribers which includes Corporate Mobility, Remote IVR services.

Master'S Degree, Information Systems Management

Bachelor Of Technology (B.Tech.), Industrial Mathematics