Kalai. Kay Email & Phone Number

Johore, Malaysia

Budapest, Hungary

1.To ensure the function of Management: Planning, Organizing, Directing/ Delegating, Controlling, Staffing, Co-Ordination and Co-Operation2.To Plan & outline the operations of the Food and Beverage divisions to achieve customer satisfaction and quality service while meeting & exceeding financial goals3.To implement and monitor schedules for the operation of all restaurants and bars to achieve a profitable result. i:e Operations hours and days of operations

Desaru Coast

Pre-Opening Director of Food & Beverage of Hard Rock Hotel Desaru Coast - Opening 2018 . "Create Authentic Experience That ROCKS"*Successfully open the hotel on 24th September 2018*Managing overall operations of F&B, Loss & Prevention Department & Vibe Department ( Recreation & Entertainment) * Craft concept statement for each outlet & involved in OS&E purchase. *365 room , 4 outlets & 120 paxs Ballroom, In Room Dining* Department GOP 29.2% for first month of Opening- Hard Rock Hotel Desaru Coast

Shangri-La Rasa Sayang Resort & Spa / Golden Sands Resort By Shangri-La

-Cluster Role-Managing Overall Food & Beverage Operations of :Shangri-La Rasa Sayang Resort & Spa, Penang* Reporting to General Manager*303 guestrooms and suites *Feringgi Grill ( Fine Dining ), Spice Market Café ( All Day Dining), Pinang Bar ( Pool Bar & Restaurant), F.I.P ( Lobby Lounge), In Room Dining*banquet:14 variously sized meeting and function rooms, and Pelangi Ballroom can accommodate 350 people for a banquet and 250 people Outdoor Marquee&Golden Sands Resort by Shangri-La* Reporting to Hotel Manager*387 beautifully furnished rooms and suites *Garden Café ( All Day Dining), Sigi’s Bar & Grill on the Beach ,Cool Lounge ( Snack & beverages), In Room Dining, Lobby Lounge,*Banquet: Bunga Raya Ballroom can accommodate 250 people for a banquet & 6 spacious meeting rooms

Shangri-La'S Rasa Sayang Resort & Spa ,Penang,

Managing The Team* Leading the F&B Operations Team . 5* Resort In total 303 In Room Dining service and The Banquet has been intelligently linked to 14 other variously sized meeting and function rooms, and can accommodate 350 people for a banquet and 250 people outdoor marquee.World-class, award-winning dining. The Feringgi Grill, a contemporary Western-style restaurant. The Spice Market Café in the Garden Wing pays delicious homage to Penang’s heritage as a culinary with in total 6 outlets.Managing Profitability /Managing Revenue Goals -*Turnover monthly RM 2 million at average per monthManaging the Guest Experience -*Performance Monitor – Bite / EPM-* Tripadvisor Managing and Conducting Human Resources Activities *Employee Opinion Survey Managing Food & Beverage Safety *Complying the Shangri-La Food Safety Management System (SFSMS) & HACCP Standard

Noonu Atoll, Maldives

The Sun Siyam Iru Fushi 5* Resort with 221 Villas & 11 Food & Beverage Outlets.A paradise beach resort located in the Noonu Atoll Maldives, features 221 luxury ocean-front villas, including 70 over-water bungalows, a 20-room tropical spa, and range of activities and local explorations. The resort is committed to offering boutique service on a grand scale, balancing exceptional facilities and heartfelt service with a wider dedicated focus on the surrounding community.It has one of the largest collections of food and beverage outlets in the Maldives with eleven bars and restaurants to choose from, not to mention the private options available for those who are romantics or who would like to celebrate with family and friends.

Maldives

Sun Hotels&Resorts -The Sun Siyam Hotel ChainThe 164 villas resort from Deluxe Rooms, Beach Villas, Deluxe Water Villas, Jacuzzi Water Villas and Honeymoon Water Villas to the luxurious Presidential Water Suite has been crafted purely with comfort, relaxation and elegance in mind.The highlights of a stay is the outstanding cuisine, which has fresh, delicious seafood at its heart. Total of seven F & B outlets, with a brigade of 132 staff ( service and kitchen production)

Maldives

*2012-Conde Nast Hotlist Jumeirah Dhevanafushi*2012- Certificate of Excellence Tripadvisor *5* luxury resort with 38 villas & 5 F&B Outlets ( Johara,Azara,Mumayaz,Khibar,IVD & Maxibar)* All Suites resort * Leading a team of 25 F&B Service & 12 Butler* Part of the pre-opening team* Managing overall F & B Operation and Butler Service.* Planning , Organizing , Delegating and Control the entire operation of F & B

Centara Grand Island Resort & Spa , Maldives

Centara Grand Island resort & Spa , Maldives• Managing the day-to-day operation of the Food & Beverage sections and informs the Director of Food & Beverage or designate, of any major decision taken which did not require his action and any other relevant information• Prepare the Business Performance Review Quarterly.

Centara Grand Island Resort & Spa , Maldives

• Joined as Senior Restaurant Manager and promoted to Act. F & B Manager• Successfully opened One All day dining( Reef), 2 Specialty restaurant( Azuuri-Italian & Lotus - Thai ), 3 bars ( Coral Bar, Aqua Bar & Cheers Bar ), In Villa Dining ( Room Service), one exclusive club ( Island Club ) during pre opening of the resort• Manage, motivate and trained the entire F & B Team ( 60 team members) .• Achievement- Trip Advisor Comment 95% out of 126 reviews recommended to visit the resort and a very good comment of F & B services and food.

Kuantan, Malaysia

5* hotel with 336 rooms & 7 F&B outlets www.kuantan.regency.hyatt.com Responsibilities:* Reporting to the Food & Beverage Director* Leading a team of 13 Permenant Staff and at average 20 to 30 Casual staff* Manage Banquet Operations and Audio Visual departments as independent profit centerReManaging overall banquet operations with 2 ballroom capacity of 380 paxs & 250paxs and 12 meeting rooms.

Crowne Plaza Mutiara Kuala Lumpur

5* hotel with 330 rooms & 6 F&B outlets www.ichotelsgroup.com

Kuala Lumpur, Malaysia

5* hotel with 220 rooms & 8; Responsibilities:* Reporting to the Operation Manager* Leading a team of 15 - 6 supervisors /4 Captain /5 waiter In addtion to an average casual staff of 20 to 30 staff* In charge of the daily operations, exposure and security of the ballrooms and the meeting rooms

The Pan Pacific Hote Kuala Lumpur, Malaysia

5* hotel with 560 rooms & 6 F&B outlets