- Managed a client in the Cloud MSP space to increase their brand engagement and grow their following on LinkedIn- Taking a client brief to ideate and create an immersive and engaging activation approach - Coordinated projects between internal and external production resources to create memorable activations including Blogs, Livestreams, Video Content and Large Scale events- Creating pitch decks for new projects and presenting them to clients - Leading post project wrap ups and… Show more - Managed a client in the Cloud MSP space to increase their brand engagement and grow their following on LinkedIn- Taking a client brief to ideate and create an immersive and engaging activation approach - Coordinated projects between internal and external production resources to create memorable activations including Blogs, Livestreams, Video Content and Large Scale events- Creating pitch decks for new projects and presenting them to clients - Leading post project wrap ups and debriefs both internally and client facing - Achieved growth in both revenue and margin from last period to current - Contributed to creating an inclusive and empathetic company culture internally Show less

- Worked across multiple brand accounts within Currys such as Samsung Mobile, Beko and Grundig appliances, Sony TV and Gaming umbrella brands - Generating weekly sales reports to track attainment of brand-directed targets and applying narrative to enable reporting of success or failures week to week- Producing weekly reports for general managers at the store level and sales specialists on key updates for the programme and the products - Planning logistics and training agendas for… Show more - Worked across multiple brand accounts within Currys such as Samsung Mobile, Beko and Grundig appliances, Sony TV and Gaming umbrella brands - Generating weekly sales reports to track attainment of brand-directed targets and applying narrative to enable reporting of success or failures week to week- Producing weekly reports for general managers at the store level and sales specialists on key updates for the programme and the products - Planning logistics and training agendas for regular brand update events. To either facilitate new product launches or mid-life cycle upskill training events- Building review decks to present sales updates and training processes at events- Planning training calendars and materials, coordinating with the internal brand teams to further colleague knowledge and engagement for wider store teams- Maintaining internal brand update tables to track programme renewals and feedback- Presenting monthly and quarterly business reviews to brand stakeholders on programme success as well as narrative for engagement drivers for products and colleagues Show less

- Managed an international team of 6 across London and New York that oversaw creative production, e-commerce logistics/fulfilment and customer service- Led the team to deliver three significant sales activities of the flagship Square Print Sale generating more than $5m in revenue with over 20k individual orders taking place during the sale weeks- Developed and launched two new product formats on the online store while decentralising product manufacturing to reduce shipping wait times by… Show more - Managed an international team of 6 across London and New York that oversaw creative production, e-commerce logistics/fulfilment and customer service- Led the team to deliver three significant sales activities of the flagship Square Print Sale generating more than $5m in revenue with over 20k individual orders taking place during the sale weeks- Developed and launched two new product formats on the online store while decentralising product manufacturing to reduce shipping wait times by 50%- Grew and mentored a CX team that was able to reduce customer wait times by over 60% by implementing efficiency changes and rewriting FAQs- Working with multiple global vendor partners to increase fulfilment efficiency of core product range and reducing shipping costs by 60%- Created a purpose and vision strategy roadmap for the department for the next three years, collaborating with my team to create an inspiring mission- Worked with some of the most highly regarded names in the photographic industry to help them understand the profitability of their work which led to further investment from them as key stakeholders Show less