Kalanaka Jayatilaka Email & Phone Number

Assistant Manager - Network (September, 2020 - Present)Bellvantage (Pvt) LtdLeading Call center enterprise solutions and solution team with the responsibility of providing and maintaining network and security systems over multiple clients, organizations/infrastructures. Being responsible for end to end total solutions delivery including design, implementation, vendor coordination, post technical support and training to ensure high level of client satisfaction.Maintain and manage the systems, network according to the ISO 27001 framework.Responsible for Checkpoint Firewall, Analyzer, Manager and Cisco network.Design and implementation of advanced network and security solutions, Technical scaling sizing and products recommendations.Tier 2/3 high level 24x7 client support for infrastructure upgrades issues and changes.Involved in infrastructure solutions and security solutions especially in up-trending SD-WAN technologies to enhance the availability quality and security in enterprise networks.Network Administrator - Network and Security (August, 2015 – November, 2017)Axiom Systems (Pvt) LtdMember of Infrastructure Solutions team, Administrating provided solutions for customer infrastructures regularly and customer POC implementations, research, and development of new technology stacks, integration, project planning, and solution scaling.Maintain and support Cisco, HP, Dell, Arista, McAfee, E-set, Ruckus productsResponsible for 24x7 tier support for clients in solution services, migrations, OS updates, and changes.Involvement in web filtering, spam filtering, application filtering, SSL inspection SSL certificate installations.Design, deploy, maintain, and support LAN, WAN, and wireless networks with active components.Trainee (September, 2013 – March, 2014) and (September, 2014 – March, 2015)Mobitel (Pvt) Ltd – (ISP)Member of tech-support team and lead the Job training team as a team lead as well as conducted CCNA learning sessions.Responsible for maintaining, troubleshoot Cisco networks, Cisco Switches, Routers, Firewalls, IOS upgrades, software issues, and network monitoring.Involve configuration and Troubleshooting routing protocol and other L3/L2 Technologies.

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  Kingston University

  Computer And Information Sciences And Support Services