Kalani Ah Toong Email & Phone Number

Wausau, WI

• Strategically manage software and hardware assets for Division of Business Technology (BT), including acquisition, deployment, maintenance, and disposal, ensuring alignment with organizational goals and best practices.
• Collaborate with BT leaders to procure IT hardware, considering budget allocations, redistribution opportunities, and product standards, ensuring accurate intake, invoicing, and deployment preparation.
• Develop and implement methods for tracking IT assets throughout their lifecycle, including configuration, warranty, and repair status, while adhering to Information Security, Data Protection, and Enterprise Risk.
• Coordinate with other BT areas to configure Service Mapping and maintain Asset Management Database accuracy, ensuring data integrity and relationship mapping.
• Manage software acquisition, licenses, and compliance efforts, maintaining a Definitive Software Library and conducting regular audits for compliance with End User License Agreements (EULA).
• Maintain BT's product standards list, oversee additions and exceptions, and prepare and present reports to BT Division and senior leadership.

San Diego, California, United States

Managed inventory, assets, and personnel at my warehouse, overseeing the receipt of various hardware for final processing. The main point of contact for customer inquiries and concerns regarding asset management.Worked closely with department leaderships to achieve shared objectives. Solid understanding of entire lifecycle of IT assets from procurement to.

Greater San Diego Area

Provided support for IT Asset Management analytics, operations, and overall administration.Achieved a 98% accuracy rate in managing asset information through the ServiceNow database, ensuring precise tracking and documentation of the asset life cycle.Proficient in creating and maintaining detailed asset documentation. Conduct audits as required by the.

San Diego, California, United States

Moves/Adds/Changes of systems within the site. Remote software installations, test, configurations of server/ thick, thin and other systems.Coordinate tasks and efforts with other members of the team. Installing, imaging and repairing laptop, desktops and small form factor machines. Managing end-user tickets and triage for problem resolution. Facilitating.

Fort Benning, GA USA | South Korea | Iraq

*Provide Telecommunications support to over 400 users globally while deployed in Iraq*Plan and maintain server room power distribution and environmental controls*Responsible for installation, operation and modification of digital signage and multimedia systems. *Assisted in the day-to-day operations of the office and warehouse.*Modified existing source.