Senior Application Specialist - Reporting
CurrentAnalyzes and diagnoses Reporting issues to include duplication issues, incorrect results, incorrect data, and performance issues.Adds, updates, or optimizes SQL code in reports to satisfy client requests for new reports or modification to existing reports.Excellent organizational, leadership, interpersonal, communication (written, verbal, and visual), and analytical skills.Reviews, approves, and executes PCR’s (Project Change Request) to update client’s production… Show more Analyzes and diagnoses Reporting issues to include duplication issues, incorrect results, incorrect data, and performance issues.Adds, updates, or optimizes SQL code in reports to satisfy client requests for new reports or modification to existing reports.Excellent organizational, leadership, interpersonal, communication (written, verbal, and visual), and analytical skills.Reviews, approves, and executes PCR’s (Project Change Request) to update client’s production environments.Promotes cooperation and commitment by working collaboratively with own team and other departments on special projects.Assesses reporting needs; provides recommendations for enhanced solutions and matches needs to Reporting tools and capabilities.Uses Salesforce to track client tickets and document bugs and regression in coordination with the development team.Help clients maintain data integrity, identify root causes and assist in resolving data inconsistencies.Demonstrated success in building trusted relationships with internal/external clients and customers. Show less
