Undertake daily operational reporting and validations of general ledgersDaily banking and general ledger reconciliationsPerform accounts receivable tasks in relation to processing of trail commission for advisers and receipting revenueProcess fees and billing related tasksPerform team or function related administrative tasksCross skill and support other team members within the Financial Control areaAny ad hoc tasks assigned by Team Manager.

To provide support to the Unit in the delivery of the Units activities, with the overall objective of support and control of risk within the Unit/Group . To support the Unit by attending to a range of administrative activities in order to ensure that Managers/Team Leaders are facilitated in the provision of an efficient and high qualityservice to internal and external customers.

- Delivering exceptional customer service by assisting kids from primary to VCE students with their work- Setting tasks for the students to further develop their progress and build on their knowledge

• Analyse HRL’s business and its services within the engineering consultancy field.• Gathering, validating, and documenting business requirements.• Modelling business processes and identifying opportunities for growth• Identifying opportunities within the marketplace• Producing reports and presenting findings to the team.

• Eclipsed AHT (Average Handling Time) targets (360 seconds is target) ensuring customers were dealt with in an efficient manner• Delivered exceptional customer service by ensuring customers had positive experiences dealing with Jemena• Displayed evidence of adaptability by fitting seamlessly into variety of software changes and work environment changes• Co-operated with team of 5 to ensure team goals were achieved• Developed communication skills by interacting on average with 30 customers a day

- Deliver exceptional customer service- Work in teams to achieve KPI targets

- Deliver exceptional customer service- Ensure shop floor is clean- Ensure trollies are in trolley bay- Ensure the safety of customers and colleagues