Kale Mitchell-Luft Email & Phone Number

Madison, Wisconsin, United States

-Works directly under and in service of the President of Union Cab-Works directly under and in service of the Vice President President of Union Cab-Works directly under and in service of the Business Manager of Union Cab-Works directly in service of the Heads of Marketing of Union Cab-Works in tandem with and in service of the Operations Managers-Works in tandem with and in service of the Finance Office-Works in tandem with and in service of Human Resources-Works in tandem with and in service of Shop Manager-Works in tandem with and in service of IT-Works in tandem with and in service of Organizational Committees-Provides information and support to Cab Drivers-Responds to public community inquires about Union Cab-Updates and organizes company records.-Processes and co-creates Board of Directors Meeting Agendas-Processes, writes, and updates Co-op Resolutions.-Regularly records and publishes meeting minutes.-Acts as a liaison and point of contact for all departments and cab drivers.-Addresses public inquiries about Union Cab.-Regularly co-creates and individually spearheads social media presence and other marketing materials.-Supports communication and relationships with external organizations Union Cab partners with.-Regularly updates and optimizes Union Cabs website.-Provides Resources and Information in regards to Union Cabs Policy Code, Bylaws, Their relation to state laws.-Responsible for checking and balancing the President of Union Cab and The Board of Directors decision making power in adherence with Policy Code, Union Cab Bylaws, and associated State Laws.-Routinely updating in office information and worker accessible documents.-Occasionally Assists IT in troubleshooting technical issues.-Routinely writes entries and other submissions for the company newsletter.-Facilitates cross department needs and resource allotment.-Routinely assists in obtaining Fiscal Notes with the Treasurer of Union Cab.-Routinely assists elections process

Madison, Wisconsin, United States

Comprehensive range of entertainment services brought together under a unified performance brand, characterized by a humanistic and holistic approach. Creating a diverse array of offerings designed to captivate and engage audiences, encompassing various facets of the entertainment industry.-Strategically designed and flawlessly executed a series of weekly video stream content on Twitch.tv, captivating audiences of over 120 viewers and maintaining a consistent subscriber base of 30+ paying members.-Developed and delivered compelling graphic designs and promotional marketing materials on a regular basis, driving significant attendance to live events.-Cultivated and nurtured an actively engaged social media following of over 839 individuals, with a projected follower count of 42,000+ by June 11, 2028, specifically tailored for live performances.-Skillfully edited and published a variety of video content on platforms such as YouTube, TikTok, Instagram, and other social media outlets, amassing a combined following of over 8,347 individuals and garnering 25,000+ likes.-Established and currently moderates a thriving and dynamic Discord community, boasting an active membership of 250 dedicated individuals.-Consistently delivers exceptional 2D and 3D digital art services to clients, encompassing an extensive range of offerings, including cutting-edge 3D digital performance-enabled virtual reality avatars, specialized 2D digital art, promotional materials, and captivating 2D character art.-Provides comprehensive consultation services to clients, encompassing a wide array of holistic offerings, application and program tutorials, organizational and brand promotion, growth and marketing strategies, as well as entertainment and performance skill-building sessions, all aimed at fostering community engagement and development.

Quince and Apple specializes in producing an array of premium gourmet products that have garnered prestigious awards and recognition. Offers include delectable jams, preserves, cocktail simple syrups, spiced and candied nuts, as well as exquisite gourmet gifts.- Prepared a diverse range of culinary offerings by skillfully working with raw ingredients.Expertly canned and meticulously labeled jams, nuts, and vegetables to ensure product integrity and consumer satisfaction.- Demonstrated a steadfast commitment to upholding and training employees on various food safety standards to maintain a safe and hygienic working environment.- Actively participated in tri-weekly meetings, contributing to discussions on strategies and conducting needs assessments to drive operational effectiveness.- Acquired proficiency in data input for various order documentation processes, ensuring accurate and efficient record-keeping.- Operated loading machinery and equipment to handle incoming orders and facilitate the shipment of products, maintaining a smooth workflow.- Collaborated with kitchen leads across multiple kitchens, effectively communicating and coordinating activities to enhance productivity and streamline operations.- Worked closely with management, HR personnel, and company owners, both on-site and remotely, to ensure seamless communication, prioritize safety measures, and uphold performance standards across the organization.- Pioneered and developed new efficiency and organizational standards, resulting in a remarkable 50% increase in operational efficiency.- Operated and performed routine maintenance on a range of machinery used for canning, bagging, and labeling products, ensuring optimal performance and quality control.

Wisconsin, United States

Select Quote Life Insurance is a reputable insurance agency that specializes in providing individuals with a range of life insurance options. With a focus on personalized service and a wide network of insurance providers, Select Quote helps customers find the right life insurance coverage to meet their specific needs.- Conducted audits, provided feedback, and coached management, team leads, and specialists on effective communication techniques and mandatory verbiage required by partner companies.- Led group meetings, one-on-one meetings, and presentations to enhance communication, optimize processes, increase productivity, and mediate conflicts between departments.- Defined and communicated Key Performance Indicators (KPIs) to guide and support customer service, sales, and leaders.- Implemented a comprehensive approach to analyze sales calls, resulting in a 300% increase in daily sales calls.- Identified and addressed inefficiencies in sales tactics, methodology, team morale, equipment function, IT troubleshooting optimization, candidate quality, leadership communication, coaching implementation, and resource optimization.- Identified inefficiencies in partner sales call requirements and regulations, leading to excessively long calls and miscommunication of the value of services. Provided data-driven recommendations and guidance, resulting in a 40% increase in sales.

- Conducted proactive cold calls to engage potential customers, effectively articulating the value and importance of diverse insurance products.- Skillfully assisted customers during prolonged waiting periods, demonstrating unwavering interest and enthusiasm to provide exceptional service.- Ensured seamless and comprehensive communication with designated insurance agents, facilitating efficient processing of customer requests.- Upheld, maintained, and continuously enhanced Key Performance Indicator (KPI) standards through proficient communication with both management and team leaders.

- Provided exceptional customer service by addressing inquiries and resolving concerns, effectively guiding customers towards suitable insurance solutions.- Demonstrated unwavering dedication in engaging customers attentively, even during extended waiting periods.- Upheld strict adherence to Key Performance Indicators (KPIs), ensuring consistent performance excellence.- Acted as a proficient liaison between customers and insurance agents, ensuring seamless communication and efficient service delivery.- Regularly updated KPI benchmarks under the guidance of management and team leaders, driving continuous improvement in performance standards.

Madison, Wisconsin, United States

Local Madison Bistro that serves the Madison community with French cuisine delighting customers since 2006. Sarine is recognized as one of the highest quality dining experiences in Madison. These accolades are earned through world professional class service and atmosphere delivering quality locally sourced ingredients.- Facilitated the onboarding and mentoring process for fresh recruits, spanning various back-of-house and customer-facing positions, thereby fostering effective communication between all restaurant teams.- Facilitated educational initiatives and provided guidance in enforcing rigorous food safety and cleanliness protocols in order to uphold compliance with Sardines' standards.- Efficiently responded to guidance provided by chefs and adeptly prioritized tasks in a dynamic and fast-paced culinary setting.- Achieved a 75% reduction in task completion time.

Madison, Wisconsin, United States

Ragtock Vintage Clothing Stores is a renowned boutique specializing in curated vintage and retro fashion. With a passion for preserving the charm of bygone eras, they offer a diverse collection of unique clothing and accessories from the 1920s to the 1990s. Their knowledgeable staff is expected to provide personalized assistance, making it a delightful shopping experience for those seeking authentic vintage style.- Provided tailored product recommendations considering factors such as age, interests, and budget.- Ensured efficient checkout process for customers.- Maintained an organized work space and optimized the store product catalogue to enhance the experience for both customers and employees.- Surpassed upsell targets on hardware warranties by over 120% or higher.

Madison, Wisconsin, United States

Chipotle is a leading fast-casual restaurant chain known for its flavorful Mexican-inspired cuisine. With a commitment to using high-quality ingredients and customizable menu options, Chipotle offers a unique dining experience. Staff is expected to communicate effectively in a fast-past environment.- Facilitated the onboarding and mentoring process for fresh recruits, spanning various back-of-house and customer-facing positions, thereby fostering effective communication between all restaurant teams.- Enforced rigorous food safety and cleanliness protocols in order to uphold compliance with Sardines' standards.- Implemented process optimization strategies to effectively boost sales and drive promotional efforts.

GameStop is a renowned gaming retailer, recognized for its extensive inventory of video games, consoles, and accessories. With a team of knowledgeable staff, I provided exceptional customer service, assisting gamers in finding the latest releases and essential gaming products.- Recommended appropriate products based on age, interests, and budget.- Checked out customers efficiently - Maintained and organized work space and store product catalogue for customers and employees optimized experience.- Met and exceeded upsell requirements on hardware warranties by 120% or more.