Public Safety Specialist
CurrentAs a Public Safety Specialist working in the Public Safety Coordination Center, I am responsible for managing emergency and non-emergency communications from the CSX network. I coordinate emergency response efforts and ensure the safety of individuals and protection of CSX assets. This includes timely notifications to relevant departments, compliance with state and federal reporting regulations, and effective dissemination of security-sensitive information. I also serves as a central point of contact for Train Dispatchers, providing updates on blocked crossings, track obstructions, and other track-related issues. This role is essential in maintaining operational efficiency and enhancing the company's reputation.In addition to emergency response, the PSCC Specialist is responsible for notifying employees of significant events in specific territories. We work closely with CSX Police, law enforcement and public safety agencies across 26 states and Canada, and various internal departments to ensure seamless communication and coordination. We ensure compliance with state-specific reporting regulations and federal agency requirements, such as the Transportation Security Operations Center and National Response Center. Overall, the Communications Coordinator's responsibilities contribute to preventing loss of life, protecting assets, minimizing regulatory violations, and reducing potential litigation. Our dedication to efficient communication and information dissemination plays a vital role in maintaining the security and operational effectiveness of CSX.