Kaleb Hunter Email & Phone Number

Lehi, Utah, United States

• Assist project management by taking ownership of customer requests as time permits• Interact directly with customers to provide demonstrations, training, and troubleshooting• Test and verify the quality of new application features• Collaborate with development and leadership to ensure products meet customer requirements• Mentor new team members and oversee the onboarding process• Groom the backlog weekly to prioritize the highest severity defects• Write and maintain test cases for multiple software products • Create training and knowledge based documents for internal use

• Test and verify the quality of new application features• Collaborate with development and leadership to ensure products meet customer requirements• Groom the backlog weekly to prioritize the highest severity defects• Write and maintain test cases for multiple software products

• Key contact for international customers, working with management and leadership to directly address high-visibility issues• Assist customers experiencing technical difficulties with insurance estimating software• Interact directly with customers to provide demonstrations, training, and troubleshooting• Collaborate with team members and management to write and maintain documentation used to help other technicians perform daily tasks• Mentor new team members and oversee the onboarding process