Kaleb Shaw Email & Phone Number

Rosedale, Ny, Us

- Overseeing the daily operations of employees within the Sales and Sales Support Departments. - Effective communication with customers, vendors, other OEC offices, and co-workers through a high volume of e-mails, phone calls and verbal contact.- Monitoring of reports on a daily basis.- Maintaining and creating strong and effective relationships with clients and OEC. -Meet key performance indicators to manage the department, branch, product and overall company goals. - Ensure the Sales Department as a whole is functioning well and within compliance.- Monitor overall performance to in order to evaluate and prepare for periodic reviews. - Implementing any new policies or procedures in accordance with instructions given by the VP of Sales. Ensure that all Department members adhere to any changes in the policies or procedures.- Contribute to the strategic development of new and current business.

Rosedale, Ny, Us

- Overseeing the daily operations of employees within the Ocean Import, Traffic and Customer Service Departments. - Effective communication with customers, vendors, other OEC offices, and co-workers through a high volume of e-mails, phone calls and verbal contact.- Monitoring of reports on a daily basis.Ensuring that all employees deliver accurate and timely billing to customers.- Maintaining strong and effective relationships with vendors (shipping lines, trucking companies, etc.). -Meet key performance indicators to manage the department, branch, product and overall company goals. - Reporting workflow progress to Upper Management on a frequent basis. - Manage the entire Ocean Import, Traffic and Customer Services Department; this includes enforcing the most updated SOP, and troubleshooting any issues.- Ensure the Operations Department as a whole is functioning well and within compliance.- Ensure Supervisors are completing assigned tasks/duties while complying with any internal and external requirements. - Monitor overall performance to in order to evaluate and prepare for periodic reviews for -- Department members. Consistently provide feedback to Department members on their progress and ensure that all goals are met in a timely manner.- Implementing any new policies or procedures in accordance with instructions given by the VP of Ops & CS. Ensure that all Department members adhere to any changes in the policies or procedures.- Facilitate inter-department meetings to in order to ensure that all Department members are meeting the customer's needs.- Contribute to the strategic development of the Ocean Import Department and business.

Rosedale, Ny, Us

- Tracking, tracing, and updating shipments, while developing and maintaining good relationships with carriers, truckers, customers and warehouses, etc. - Be familiar with team member’s daily duties and be able to provide coverage for the member when they are on leave.- Ability to deal with team member needs and work with the Traffic Manager to make the department run more efficiently. - Assist Traffic Manager with hiring, transferring, training and monitoring team performance. - Consistently sharing, monitoring current information such as terminal congestion, trucker performance, etc.

Rosedale, Ny, Us

- The Traffic Coordinator is primarily responsible for containers/shipments tracking, tracing, and updating shipments while developing and maintaining good relationships with carriers, truckers, customers and warehouses, etc. - Schedule truckers to pick up or deliver ocean containers to customer in a timely manner.- Communicates with vendors for payment disputes and service requirements. - Communicates with internal office (includes internal department, branch offices and oversea offices) for container delivery status.- Ability to handle issues such as re-scheduling of delivery status, terminal congestion, receiving and resolving warehouse unloading issues.