In my role as a Water and Wastewater Facilities Operator, I've consistently delivered results by overseeing the day-to-day process control and maintenance of critical facilities. My key responsibilities included:• Process Control and Maintenance: Effectively managed the day-to-day operations and maintenance of water and wastewater facilities to ensure optimal functionality.• SOP Adherence: Ensured strict adherence to company Standard Operating Procedures (SOPs) and met all operational requirements, maintaining a high standard of quality and compliance.• Operator Training: Played a pivotal role in training new operators on proper facility operations, equipment repair, and maintenance, fostering a skilled and efficient team.• Regulatory Compliance: Maintained stringent adherence to OSHA and DOT environmental regulations, guaranteeing a safe and environmentally responsible working environment.• State Compliance: Collaborated closely with management to ensure full compliance with state regulations, upholding the highest industry standards.• Client Relations: Proactively addressed client and customer inquiries and concerns, providing effective solutions and exceptional service.• Facility Start-Up: Worked in collaboration with contractors and engineers to successfully launch new facilities for districts, contributing to their seamless integration into operations.

As a seasoned Fleet Manager, I've consistently delivered results by overseeing and optimizing all aspects of a diverse and dynamic vehicle fleet. My responsibilities have included:• Fleet Optimization: Strategically managing a fleet of 100+ vehicles to ensure operational efficiency and cost-effectiveness.• Maintenance Oversight: Implementing rigorous maintenance schedules and monitoring vehicle performance to minimize downtime and extend vehicle lifespan.• Compliance Management: Ensuring full compliance with regulatory standards, safety protocols, and environmental regulations.• Data Analysis: Leveraging data analytics tools to gather insights on fleet performance, driver behavior, and fuel consumption to make data-driven decisions.• Risk Management: Implementing risk mitigation strategies and emergency response plans to safeguard both personnel and assets.• Telematics Integration: Implementing telematics systems to monitor and optimize vehicle performance, track assets, and enhance safety.• Regulatory Compliance: Staying abreast of evolving regulations and industry trends to ensure the fleet remains compliant and competitive.

Experienced Systems Manager adept at optimizing operational efficiency for municipal operation companies. Collaborated with developers to streamline business process management software, managed databases, contracts, and resolved end-user issues.• Managed employee onboarding, and termination inside of software.• Provided employee training on company devices and software, promoting effective utilization and proficiency.• Installed and updated software across employee mobile devices and desktops, ensuring seamless integration and functionality.• Managed RDP instances for efficient employee access to software development environments, optimizing workflow.• Oversaw version control of software, facilitating smooth transitions between updates and minimizing disruptions.• Implemented and managed user permissions within software features, ensuring access was granted on a need-to-know basis to enhance security.• Troubleshooted user issues and collaborated with software developers to swiftly resolve technical challenges.• Administered user item warehousing to ensure proper configuration for customer billing, maintaining accuracy and accountability.• Streamlined work orders from field staff to the billing department, ensuring accuracy and efficiency in processes.• Collaborated with software developers on the development of process controls, offering hands-on insight and expertise to enhance operational efficiency.