Kaleb Willis Email & Phone Number

Royal Oak, Michigan, United States

The Lodge At Spruce Peak

The Lodge At Spruce Peak - Stowe, Vt

The Food and Beverage Manager oversees the operation of all F&B outlets. Duties consist of hiring, staff scheduling, outlet cleanliness, financial cost control, opening and closing procedures, food and beverage promotion and incentive programs, supervisor and staff training, while promoting a healthy and positive working environment.

Stowe, Vermont

Managing the banquet staff , preplan, coordinate, execute banquets and supervise banquets of all sizes , thereby ensuring an exceptional client experience. An understanding of proper food and beverage preparations including etiquette and proper table settings and service ware, as well as knowledge of hiring, training, scheduling, payroll, budgeting and labor management are key to this position. In addition, operational focus will include working with the Sales and Catering teams as well as with the F&B Director to deliver flawless service to one another and our guests.

Stowe, Vermont

The Restaurant Supervisor is responsible for aiding the Restaurant Manager in overseeing the operation and staff of the restaurant and Room Service to maintain the highest level of standards and efficiency.

This position has oversight of the Group Rooms inventory and is an integral part of the operations team.Works with the Director of Revenue Optimization (DORO) to pick up and track daily activity of any definite groups, Supply information on all groups booked by the sales department to the reservations department, Reviews all contracts to ensure accuracy of rates and dates, Attends group pre-con meetings, Participates in weekly group pickup meetings with the DORO and Director of Sales and Marketing (DOSM).

A reservation agent is a person who deals with clients, travel agents, reservation through various networking like mail, e-mail, telephone; meeting etc. he/she deals with them by a central registration system. Reservation agents control reservation records. Job description •The main purpose of a reservation agent is to reserve various requests which come through different mediums. •They organize reservation records either by date of arrival or alphabetically. •They prepare both confirmation and cancellation letters regarding reservations. •They make list of requested items. •They have prior knowledge about hotels, trains, airlines etc. •Track room facilities. •Rates hotels so that clients can easily access them. Job duties A reservation agent must follow some basic duties. Few are stated below: •Reservation agents process reservations through telephone, mail, fax or any other medium. •Reserves for travel agents, airlines, hotel services etc. •Cancellation and modification of reservations are their duties. •Appearance should be sophisticated and friendly. •They arrange programs for clients. •Should be aware of all the processes. •Make documents for front office use. •They book, cancel, alter bookings. •They have a complete knowledge of all the categories they handle. •Should be able to handle crisis periods. •Should have priority list of all the categories under them.

Served a lot of Beer- Trapp Family Brewery produced a selction of original and authentic Vermont Crafted-Austrian inspired beers that were very popular.

Banquet Bar Assistant Captain- Large scale banquets serving on average 50-300 people.

Associate'S Degree- General Studies, Energy, Environment, And Natural Resources Law

Activities and Societies: Soccer, Ski & Snowboard Club, Science Tutor, Alternative Break Program(BreakAway), Johnson State College.

Environmental Science, Natural Resources, And General Studies, General Studies

Activities and Societies: Orientation Leader/Guide •Counseled and assisted new students adapt to their first year experience on campus..