Kaleb Patil Email & Phone Number

Fort Worth, Tx, Us

United States

• Developed and revised 10s of decision trees for daily procedures, leading to increased functionality, readability, and reduced active training time for new hires.• Hosted 1-on-1 weekly training sessions leading to increased cross functional skills and higher-level customer service.• Providing excellent service to 35+ customers and 100+ unique DCs.• Contributed website feedback and analysis to EVP of Sales to enhance customer procurement and E-Commerce functionality.• Created a new email format for resolving daily shortages with one of our largest accounts leading to consistent FTLs, and slashing hours off PO revision times.

Fort Worth, Texas, United States

• Assisted in meetings, job description, and training with new role: Order Entry Specialist.• Solved complex problems relating to supply chain disruptions with tailored solutions daily.• Successful collaboration with different departments: Legal, Sales, QA, Planning, etc.• Personally provided customers’ daily pricing, circumventing technical limitations.

Lake Worth, Texas

• Demonstrated personability, leading to increased satisfaction, beverage, and appetizer sales to customers waiting in bar area.• Navigated interpersonal conflict while seating different parties at the same hibachi table to increase customer throughput.

Denton, Texas

• Improved Opening/Closing guidelines by introducing pictures, charts, and clearer instruction using Microsoft Word and Publisher.• Trained the majority of new cashiers, 10-15 hires.• Sent e-mails regularly to kitchen staff and managers for product fulfillment or general maintenance needs.