Kaleb Roberts Email & Phone Number

Highland Park, Qld, Au

Robina, Queensland, Australia

Spearheaded a comprehensive Sales Enablement transformation at Localsearch, a leading digital marketing company. This initiative focused on optimizing processes, leveraging technology, and building a high-performing sales force. My key achievements included:-Architected scalable sales processes: Documented and standardized cold calling workflows, lead nurturing strategies, and account management best practices to ensure consistency and effectiveness across a high-performing sales team.-Optimized CRM architecture: Revamped Salesforce architecture to streamline workflows, enhance data capture, and facilitate data-driven decision-making for the sales team. -Streamlined talent acquisition: Implemented efficient recruitment and onboarding processes for Sales Consultants, reducing onboarding time significantly. This included developing targeted job descriptions, streamlining interview processes, and creating a comprehensive onboarding program to equip new hires with the skills and knowledge to succeed.

Rockhampton, Queensland, Australia

Writing, planning and delivering an 18-week program for Livingstone Shire Council to help start-ups, scale-ups and existing businesses get more sales, cut operating costs and manage their teams effectively. The program is delivered at night and on Saturday's to help participants mould it around everyday life. CONTRACTED TO:-Analyse existing business operating methods, streamlining them and minimising inefficiencies. -Assist participants in creating Minimum Viable Products (MVP’s) and launch into the market-Creating, supporting and launching websites & digital assets for participant businesses

Australia

Owner/Operator of a small agency with a team of three. Overseeing multiple client projects from website builds to various digital infrastructure including CRM’s, task management software or accounting tools. DAILY TASKS-Worked with business owners to transition their bricks and mortar stores online-Built websites across various platforms (Wix, Shopify, Mobirise, Square and others)-Creation of digital infrastructure which facilitates seamless customer experiences-Writing of analytics reports, based on the findings from various software analytics tools (HotJar, Google Analytics, SEMrush & others)-Management of 2 VA’s, and multiple sub-contractorsACHIEVEMENTS-Getting a client 16x more customer reviews from her events-Building, then launching an international e-commerce course to its first 100 customers -Speaking & conducting workshops with multiple schools and non-for-profits across the Central Queensland region.

Rockhampton, Australia

Managing two separate business units (Records/Removals) and teams operating from the same office. Responsible for over 1 million boxes of confidential files, a small fleet of commercial vehicles and 30-50 shipping containers. DAILY TASKS-Management of a formerly hostile core team of 5, and extended team of up to 12-Coordination of three teams of workers, each operating in a different unit of the business-Maintaining a precise record-keeping system that allowed for over 12 million files to be retrieved in under 3 minutesACHIEVEMENTS-Expanded warehousing capacity by 16%-Reorganisation & refurbishment of the three warehouses in accordance with Lean Methods

Rockhampton, Australia

Overseeing the creation of an all-in-one documentation creation/storage cloud-based software system built to help tradespeople manage their legal documentation.DAILY TASKS-Oversaw an international technology development team-Launching of the software into the Australian Market-Daily outreach to new potential customers and strategic partnersACHIEVEMENTS-Obtained successful outcomes for multiple grant applications-Achieved traction from a concept

West Gladstone, Queensland, Australia

Coordinating with home sellers to find a suitable potential buyer: then provide best in class customer service. Ultimately, working to overcome sales objections and creating memorable customer experiences for all.DAILY TASKS-Calling previous customers, seeking repeat business, referrals or reviews-Prepare complex contracts for the sale of each home-Writing a complete social media strategy, then creating and implementing required digital assets. ACHIEVEMENTS-Youngest active real estate agent in Gladstone at the time-Selling multiple homes in a bust market

Gladstone, Queensland, Australia

Managing the day to day of warehouse operations, two technicians, customer orders, maintenance of inventory and equipment maintenance.DAILY TASKS-Operation of warehouse equipment including overhead crane, forklift and high tensile testing bed. -Streamlining processes within the warehouse to make operations more efficient ACHIEVEMENTS-Manufacturing and successful delivery of over $4 million in customer orders-Streamline warehouse operations in accordance with the Lean methodology

Gladstone, Queensland, Australia

Working in a team of over 250 construction workers, to construct two LNG storage tanks a part of the Curtis Island LNG project. DAILY TASKS-Participate in daily pre-start meetings-Safely engaging in high-risk activities, with appropriate documentation ACHIEVEMENTS-Becoming a team leader for a small team of Trades Assistants -Acting as the controller for several confined spaces, with a team of up to 50 inside at any given time

Master Of Business Administration - Mba

Diploma, Business/Commerce, General