Kaleb B. Zewde Email & Phone Number

Ethiopia

Lead technical and managerial support for in-vitro diagnostics (IVD) across designated African markets, enhancing partner capabilities and end-user satisfaction.Spearhead initiatives to elevate after-sales service quality, achieving notable improvements in customer support and satisfaction.Formulate and implement strategic service plans aligning with both immediate and long-term corporate objectives, resulting in technical performance increase.Drive the development and optimization of our partners service infrastructures, ensuring the delivery of a professional and efficient customer solutions.Successfully meet and exceed company service revenue targets (by 130%) through meticulous management and strategic planning.Cultivate and maintain strong relationships with key hospitals and personnel, leading to sustained business growth and enhanced brand loyalty.

Addis Ababa

Designing and Prototyping of innovative electronic and solar-powered devices, focusing on market-driven solutions.Spearheaded the technical design and prototype development of solar food dryers by aligning technical innovations with strategic business objectives.Provide expert consulting and installation services for security systems, significantly enhancing security infrastructure for diverse clients.Handle the installation and maintenance of medical devices, ensuring they meet rigorous health sector standards and maintain optimal functionality.

Addis Ababa

As a representative for European medical and medical device manufacturer, my duties are as follows: Represent, locally, European pharmaceutical manufacturers. Search for local importers who are looking for exclusive distribution deals. Follow up with local importer with contract negotiations, price revision, and market research.As of 2017, our company enabled a major European device manufacturer (Biotech) to sign an exclusivity agent agreement with a major local importer.

Addis Ababa

Conducted comprehensive research and data analysis on industry trends and business opportunities, identifying viable leads and technologies to support prospective client ventures.Developed and delivered detailed business proposals, driving client decisions and providing tailored recommendations that facilitated successful business initiatives.Offered technical expertise on potential projects, enhancing client understanding and engagement with emerging technologies and market strategies.

Ethiopia

Private owned Ethiopian company. Importer and distributor of medical products (pharmaceuticals and medical devices) and non medical products (tanning chemicals,fibertex and water purifier).Setema Limited is the exclusive distributor, in Ethiopia, of HORIBA, BIOMERIEUX and SEBIA medical products (all three French based companies).As the service engineer:Managed the installation, maintenance, and operational training for a diverse range of medical devices, including Hematology, Biochemistry, Immunoassay, Microbiology, and Electrophoresis equipment, ensuring optimal functionality and user proficiency.Provided comprehensive technical support across the company, aiding the procurement office in the import of spare parts, crafting technical product descriptions for the sales team, and managing spare parts inventories for the store clerks.Acted as a liaison between the finance office and customers to facilitate smooth financial transactions and customer satisfaction.

Saint Etienne, France

Company specialized in the design and distribution of baby products.As the R&D manager's assistant I have accomplished the following tasks:Project management: launched a new range of baby monitors.Quality: Tested defective electronic products in order to develop an effective corrective action plan.Support: Provided technical support for the product managers.

Addis Abeba, Ethiopia

Successfully participated in building and maintaining a VLAN for their new branch in Ethiopia

Grenoble Area, France

Company specialized in OEM products for electrical, mechanical and electro-mechanical design companies as well as providing standard, EU approved, testing on electronic device. My duties included:+ Adjust or repair electrical equipment.+ Test product to ensure conformance to specifications.+ Modify electro-mechanical devices such as household appliances, CT scanners, or vending machines in accordance to client specifications.+ Populate or modify/replace components on printed circuit board assemblies.+ Test functional performance.

Grenoble Area, France

Small and medium size electronics equipment manufacturer.My duties were:+ Assemble electronic systems or support structures and install components, subassemblies, wiring and casings.+ Products include electric motors, computers, electronic control devices, and sensing equipment.+ Read and interpret drawings, specifications, work orders, or reports.+ Review work activities with supervisor.+ Inspect wiring installations, assemblies, and circuits.

Masters (Cum Laude), Electronic Design And Embedded Systems

1St Year Of Masters, Electronic And Computer Engineering

Bachelor Of Applied Science ( Cum Laude), Electronic And Communication

Education record