Kaleem Arshad Bhatti Email & Phone Number

Lahore, Punjab, Pakistan

Security and Risk Management: Implement and maintain security systems to protect against cyber threats. Develop disaster recovery plans and backup strategies. Ensure compliance with data protection regulations.Vendor Management: Manage relationships with external vendors and service providers. Negotiate contracts and oversee hardware/software purchasing and leasing.Support and Troubleshooting: Provide technical support to internal teams for any IT-related issues. Oversee troubleshooting and resolution of network and system problems.

Dubai, United Arab Emirates

IKEAFestival Plaza Mall Jebel Ali, Dubai 1811 - DubaiTransaction system: Checkout counterFire alarm & door access control system, CCTV command and control systemWIFI Control system - ARUBAStandard Character BankPrecinct Building 1 - towards DIFC Parking - Trade Centre - DIFC - DubaiAccess control system, Fire Alarm, CCTV system. HSBCAl Wasl Rd - opposite Safa Park - Jumeirah - DubaiAccess control system, Fire Alarm, CCTV system.DFC MallCrescent Rd - Dubai Festival City – DubaiAccess control system, Fire Alarm, CCTV system.WIFI Control system - ARUBA

Lahore, Punjab, Pakistan

*Fiber optic Single/Multi Mode, pigtail, ODF, Media convertor*CISCO - routing, switching, and security (components replacement)*Providing client end support to ERP software MS Dynamics 365*Configuration of local and Network Printers on Workstations.*Managing Symantec Exec Backup through Network-attached storage (NAS).*providing support to an Apple MacOS computer user, and I have thorough familiarity with macOS / Linux / Unix operating system and tools.*Installing and configuring CCTV, IP cam, DVR, NVR, operating systems, and applications

Lahore District, Punjab, Pakistan

• Managing and maintaining computer networks, servers, and applications for a 500+ employee workforce.• Managing CISCO 3750 Switch (routing, switching, and security)• Coordinating with the help desk teams to resolve cross-departmental disputes.• Debugging and troubleshooting desktop issues related to hardware, software, and drivers.• Regular backup operations and implement appropriate processes for data protection, disaster recovery and failover procedures.• I support high end users running on Non-Standard hardware (Windows – Mac– Linux).• Lead desktop and helpdesk support.• CCTV, NVR, Attendance Machine - online.

Arfa Tower, 5-05, 346-B Ferozepur Road, Lahore 54700 Lahore Punjab, Pakistan

• Data center infrastructure management: • CISCO - routing, switching, and security (components replacement)• Supporting data center design, including electrical and cooling plant & operation. • Taking care of airflow management (hot aisle, cold aisle, containment etc.)• Maintenance of Rack, stack equipment including commissioning of new rack• Running hardware diagnostics and replacing failing parts in a timely manner.• Monitoring, installing, and repairing new and old equipment and network systems.• Collaborating with software and networking engineers to protect critical data.• Creating procedures and standards for keeping data servers up to date• Reviewing customer complaints to resolve technical issues

Lahore District, Punjab, Pakistan

• MS Active Directory management, GP, ADC, File Server, ISA server with surf control.• Maintaining and upgrading existing computer networks, including hardware like VPNs and routers.• Installing and configuring computer systems and network equipment, including • local area networks (LANs), wide area networks (WANs), and data communication systems.• Wifi SSID setting with DHCP setting.

Lahore District, Punjab, Pakistan

• Provide end-user support to desktop users and Wireless devices.• New equipment setups and installations, software installations, printers, phone etc.• Interactions with end users and provide documents such as “how to” guides for troubleshooting.• Maintaining of computer Lab for students.• Installation of MM projector and screen for display.

Lahore District, Punjab, Pakistan

• open and close the computer labs according to the IT Services schedule.• switch on the workstations and air conditioners before opening the computer labs for users.• check and refill printers' paper trays. See that users do not tamper with printers or use their own paper. • ensure that all lab users observe IT Services rules. Eating, drinking, and smoking are prohibited in the computer labs. • ensure that users do not tamper unnecessarily with hardware.• switch off workstations and air conditioners before closing the computer labs. Chairs should be left in order.

Master Of Information Technology

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Bachelor'S Degree