Kaleigh Layne Email & Phone Number

Thornton, Colorado, United States

Currently, NMLS registered ( ID#:2170334), and Certified Notary Public, mastering complex banking transactions and understanding how best to help each credit union member based on their needs. Managing the branch needs of 10+ employees volunteer times as well as seeking out new volunteering opportunities for the branch. Understanding and compliance of financial honesty, laws, procedures and regulations. Operating under an unbiased and empathetic understanding for each member to best serve them and their needs. Growth of customer service skills, and basic cash handling and electronic banking fluency. Trendsetting goals in one of the larger and busier branches, both personal and team goals being met or surpassed each quarter. Working towards applying each course taken at FRCC to my work position to better serve members of my community in understanding and managing their finances.

Denver, Colorado, United States

Served as communication liaison between office and warehouse workers, as well as first point of contact for customers and vendors. Accurately kept a record of inventory counts, product and service offerings, customizable products, and payment records. Pieced together weekly delivery routes and travel plans. Proficiently entered, analyzed and communicated ever-chanigng product data to company officials and customers alike. Heavy emphasis on customer satisfaction. Effectively processed and recorded financial transactions for purchases made by customers. Experience gained in Excel spreadsheets, Office products, Quickbooks, and common business etiquette spanning both written and oral communication.

Westminster, Colorado, United States

Input and produced orders alongside a large team for a fast-paced, large-scale franchise restaurant. Became familiar with various products and common product changes. Began the foundations of understanding effective and efficient customer service and task prioritization. Developed an understanding for common Health Code standards and violations, as well as began experience in cash handling and cash drawer balancing. Learned my way up the ladder, to be able to accurately and successfully train new hires. Experience in inventory counting, data entry via inventory, product ordering, payroll processing, and employee scheduling.