Kalene Grant Email and Phone Number

I have spent the last two years traveling Australia and New Zealand. Please find below the roles that I occupied and experience acquired:Duty Manager*Lost Arc/Frontier Hotel,Darwin Australia *Munchen Bar & Restaurant, Wellington, New Zealand• Input invoices, ordered stock, completed monthly inventory, recorded daily logs accurately including employee hours and reported on all incidents into Hospo360.• Managed, trained and held individual staff meetings to review the progress of 10 employees through questions and concerns. • Coordinated and budgeted for the set menu during public holidays alongside the head chef. Bartended and barista skills acquired. Sales RepresentativeGordon's Outdoor Equipment (Do It Ltd.), Wellington, New Zealand• Relocated store, oversaw visual merchandise, created purchase orders, created invoices, pricing and stock control. Maintained beneficial relationships with Account Managers associated to brands held in store. • Maximized profitability by setting/meeting sales targets while also motivating staff to follow my example.

• Find and inform customers regarding unpaid accounts.• Receive and post payment to customers unpaid accounts.• Advise and follow-up with customers on unpaid accounts.• Initiate repossession and proceedings or disconnect service.• Keep records and the status of the customer's accounts.• Debt recovery by phone, gathering financial information, and skip tracing.

• Met daily sales targets.• Advised customers on the latest fashion trends.• Morning responsibilities included; vacuuming, dusting, Windex the mirrors and ensured all articles of clothing and items were put back in their designated places.• Organized Stalk Room and scanned in new articles of clothing.

• Coordinate and execute specialty leasing programs.• Lease and prospect for temporary space for retail merchandising units, common areas, in-line locations, events, storage, branded sponsorship and other sources of miscellaneous income including media and vending.• Assist with the prospecting of vendors for temporary leasing, branded sponsorships and other miscellaneous income including media and vending.• Develop new and innovative ways to increase income for the Centre while maintaining high standards of presentation and service.• Maintain database of clients, vendors and new contacts to be used for generating business relationships.• Represent the Centre in the community in order to build external relationships.• Liaise with marketing department to roll out campaigns and branding strategies.• Establish open and constant communication with all temporary tenants.• Regulate temporary tenant compliance with Centre rules and regulations regarding merchandising.• Document and administer the leasing of retail merchandising units, kiosks and in-line spaces.• Monitor revenue and budget targets (i.e. allocation of funds, etc.) and communicate progress to management.• Develop and maintain new and existing relationships with industry personnel by attending industry specific meetings and networking events.• Establish relationships with vendors in order to assist with merchandising their space or retail merchandising units to ensure they are successful in the Centre's environment.• Research lease rates for potential vendors.

• Supported Account Managers and Recruitment Lead with recruitment efforts.• Actively seeked candidates in the marketplace in various skill sets by conducting daily screening/evaluating resumes, telephone screening and interviewing.• Expanded network for candidate referrals through Linkedin by making cold calls, e-mails and by meeting with engineering/energy professionals.• Conducted reference checking.• Ensured relevant information was input into ProConnect Randstad (database).• Regularly utilized and updated information in ProConnect Randstad (database).• Managed multiple tasks while meeting daily and weekly deadlines.• Independently mapped potential client's departments and divisions with the use of Visio.• Researched the Oil & Gas industry in order to determine which potential clients Randstad would benefit from by signing agreements/contracts.• Established long lasting relationships with department managers with a colleague/business partner by establishing rules of engagement with clients.• Regularly assisted candidates with writing and formatting their resumes.• Rekindled relationships with previous contractors who's contracts had been terminated in which Randstad believed would be once again be valuable.

• Acquired a strong knowledge of the day to day fashion trends and styles in order to assist customers in finding the correct styles, sizes and colors tailored to their needs and wants.• Assisted the tailors in tailoring suits and clothing.• Expanded cliental with excellent service and strong interpersonal skills.• Went above and beyond requirements to attain items for customers by searching country wide for items to obtain customer satisfaction and strengthen my cliental relationships and trust.• Tendered complete wardrobe presentations to customers and offered suggestions for present and future purchases.• Assured customer satisfaction while contributing to meeting Moores' daily sales target.

• Built cliental through phone calls, e-mails and meetings.• Held wedding consultations assuring customer satisfaction by identifying and matching the customer's unique needs and wants.• Updated revenue predictability data sheets to determine the departments monthly sales targets.• Created appointments for wedding consultations for sales associates.• Held training sessions for sales associates to ensure quality service and accurate measurements were met.• Audited tuxedo orders.• Organized confidential cliental information.• Managed sales associates according to the Store Manager's expectations and requirements.• Responsible for the store's health and safety by inspecting the store and filing monthly health and safety reports.• Contributed to new processes and procedures.• Ensured that all client paper copy documents from the previous 2+ years were sent back to head office to ensure the destruction procedure was procured once the information was put into the database.

• Assisted Wardrobe consultants with gathering the proper sizes, styles and colors for their cliental.• Put through customer's purchases, organized tailored items by filling out customer tailor sheets and placing them in alphabetical order in the tailor shop.• Tidied the store throughout the day.• Night time responsibilities after closing hours included; vacuuming, dusting, Windex the mirrors and ensure all articles of clothing and items were put back in their designated places.• Scanning in new stock and finding new ways to display items.• Held wedding consultations.• Measured wedding party for tuxedos.• Put confidential information and measurements into the database.• Instructed first time tuxedo customers on the proper manner of wearing different styles of formal wear.