Leading innovation and product development to build delightful experiences.

Innovation LeadKey Projects:- Generative AI / LLM prototypes for various government agencies- Digital ID prototypes and product developmentClient: Saudi Tourism AuthorityKey Projects:- Saudi Smart ID (SSID)- Saudi Smart Pass (SSP)- Leads product conceptualization together with the product owners and UX team- Gather requirements, design user flows, and manage technical development of the system and APIs- Engages internal and external partners on the development and implementation of SSID and SSP across their platforms

- Leads a team of 14, comprising of product manager, designers, software and QA engineers, to deliver user-centric solutions for the tourism industry. - Spearheaded the growth from a small 3-man prototyping team to a full 14-man production team- Plays the role of a technical and product lead, scrum master and people manager for the team- Led the implementation of a new software development environment, having to navigate and comply with policies in the government agency- Leads the design of the technical architecture and solutions across the different projects, managing compliances in terms of security, data and API governanceKey Projects:SingapoRediscovers Vouchers Platform- Technical Lead for Singapore’s first fully-digital $320mil voucher redemption platform- Worked closely with the SupplyAlly, LifeSG, SingPass teams from GovTech, together with Klook, Trip, Globaltix, Traveloka, ChangiRecommends- System was developed and launched in under 3 monthsVisit Singapore Travel Guide (iOS and Android)- Delivered the first app developed in-house, in a period of 4 months, a 66% improvement over traditional software development lifecycle- Developed an augmented reality game for a campaign surrounding the Grand Prix Singapore Season in 2019- App integrates innovative features such as the use of machine learning for recognising local foodsVisit Singapore Kiosk- Beta version of a conceptual 24/7 service kiosk was developed in-house in 3 months and launched at the Singapore Visitor Centre to allow 24/7 tourism related information servicesSG Arrival Card on Visit Singapore App- As an official partner of the Immigration and Checkpoints Authority, integrated the SG Arrival Card into the Visit Singapore app to allow visitors to submit their disembarkation cards digitally before arrival

- Prototyped trending and emerging technology for applications in the tourism industry- Built capability in the organization, advocating the use of agile, design thinking and innovation in their day-to-day work- Connected with startups in Singapore with potential use cases to advance the tourism industry- Delivered more than 30 projects applying innovation, rapid-prototyping, process improvement, agile and design thinking / user-centric design methodologies, saving over 3 million over 3 years

Part of STB's Technology Exploration team that builds rapid prototypes to test-bed new ideas and technologies. - Build prototypes on the iOS platform- Run staff engagement programmes, co-organizing (and occasionally speaking at) monthly internal tech talks

- ALPHA Camp acquired The Pragmatic Lab- Built curriculum and delivered software engineering lessons to students with varied age range and background- Conducted programmes to startup founders to build Minimal-Viable-Products (MVP)- Conducted programmes for corporate clients, such as workshops on app infrastructure, frameworks and technologies to senior management staff

- Built curriculum and delivered software engineering lessons to students with varied age range and background

- iOS Developer for an iPad point-of-sales + inventory management system- Setup, configuration and installation of Ubiquiti UniFi APs and UniFi Controller software- Tech Support for various small businesses

- Worked on 2 main apps, Raydius and Mealbox- Architected and implemented a full series of solutions for various features, making use of Bluetooth, Multi-peer, Location, Maps and many other frameworks- Incubated by Pivotal Labs, pair programmed with senior devs at Pivotal for 2 months at the start of 2012, learning agile development practices from some of the very best

- Tech Support for various small businesses- Built and sold custom small-form-factor gaming PCs (using micro-ITX cases)