- Increased patient volume and revenue by implementing new development and marketing strategies.- Increased Practice's net sales by 57% within 6 months of hire date.- Oversaw multiple aspects of Practice, such as budgeting, sales, inventories, patient scheduling, customer service, business development, marketing, etc.- Developed protocols, policies and procedures for effective Practice management.- Created New-Hire Employee Handbook along with all training materials necessary.- Partnered with reps to seek out opportunities to maximize on patient retention, satisfaction, and Practice sales.

- Assisted with change management (New EHR roll out, office updates, paperwork updates, office supply reporting).- Was the on-site point of contact for operations vendors for telecom, tech, etc.- Assisted with on-boarding for new employees.- Gathered location specific information to assist with operational improvements.- Performed system audits to ensure policy and procedure compliance.- Provided project specific assistance as requested.- Performed other duties as reasonably assigned by management.

- Managed injectables inventory and ordered products based on Practice's demands or trends. Utilized any manufacturer “Buy-In” promotions or discounts while placing orders to maximize on savings.- Educated patients on the benefits of reward programs (Allē/Aspire) when treated with Allergan or Galderma products. Assisted registering patients with said reward programs to help them take advantage of account perks and discounts.- Acquired new leads through patient out-reach, provided in-depth product knowledge and closed with a consultation.- Shared knowledge and educated patients on all injectables and skincare Skin by Lovely offered.- Developed multi-step skincare regimens tailored to each patients' specific needs to maximize on selling opportunity.- Solely responsible for contacting all interest contact forms for new clientele and patient out-reach.- Provided assistance to Senior Injector with InjectionU trainings. Was responsible for gathering training materials, executing a daily agenda, and managing follow ups with models for marketing content.

- Managed over 20 VIP patient portfolios and consulted with VIPs on all Aesthetic services. Assisted Lead Aesthetic RN with creating treatment plans tailored to every patients' specific goals and needs.- Provided support as a Medical Assistant to Lead Aesthetic RN. Worked closely with Lead Aesthetic RN to create monthly marketing promotions and plans to increase revenue.- Created appropriate training materials for new hires, along with training all new hires on protocols, procedures, etc.- Executed closing memberships and up-selling Aesthetic packages to high-profile patients.

- Updated WIPS/Line List for samples that were received and sent.- Assisted with fit sessions.- Provided aid with visual comments of garments, including construction, quality, and standards.- Helped mock up samples with corrections for factories.- Provided aid in organization of samples and design area.- Updated tech packs/tech specs.- Attended color merchandising, print, and sales meetings when applicable.

- Set and achieved personal sales goals while supporting the goals of the team.- Greeted customers in a timely, professional and engaging manner.- Built lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events.- Consistently sought out new fashion and product knowledge as an expert for customers.- Worked as a team player to ensure each customer received the best customer service possible.

- Set and achieved personal sales goals while supporting the goals of the team.- Greeted customers in a timely, professional and engaging manner.- Built lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events.- Consistently sought out new fashion and product knowledge as an expert for customers.- Worked as a team player to ensure each customer received the best customer service possible.

- Helped sales team prepare for daily sales appointments by ensuring collections were in order, all samples were in the collections, and all line sheets were updated.- Maintained showroom appearance and assisted with daily office tasks.- Assisted sales team with setting up of trade shows.- Updated inventory on a weekly basis using Blue Cherry to chase best sellers and new sales opportunities.- Assisted the merchandising team in styling the product in the showroom.